Host/Hostess

About the Job

About Us:

Tell Your Friends Arizona and The Americano are both vibrant dining destinations that blend exceptional cuisine, live entertainment, and a welcoming atmosphere. We're dedicated to providing unforgettable experiences for our guests and cultivating a team that embodies our commitment to excellence.

Job Description:

We are seeking a friendly, energetic, and organized Host/Hostess to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for creating a warm and inviting environment. This position requires flexibility and availability for late-night hours , as we are a lively destination for both dining and entertainment.

Key Responsibilities:

• Greet and welcome guests upon arrival with a smile and a positive attitude.
• Manage reservations and walk-ins using our reservation system, ensuring an even and efficient seating flow.
• Maintain an organized and clean host station and entrance area.
• Provide accurate wait times and communicate seating arrangements effectively to guests.
• Assist in creating a welcoming ambiance, working with the team to enhance the guest experience.
• Address guest inquiries and resolve concerns promptly and professionally.
• Collaborate with servers, bartenders, and the management team to maintain a seamless guest experience.
• Uphold a high standard of professionalism and energy during late-night shifts.

Qualifications:

• Previous experience as a host/hostess or in customer service is preferred but not required.
• Outstanding interpersonal and communication skills.
• Ability to remain calm and composed in a fast-paced, high-energy environment.
• Strong organizational skills and attention to detail.
• Availability to work evenings, weekends, late nights , and holidays as needed.

Why Join Us:

• Competitive pay and benefits.
• A dynamic and inclusive work environment.
• Opportunities for growth and development within our company.
• The chance to be part of a one-of-a-kind dining and entertainment experience.

How to Apply:

If you're ready to join our team and help us create memorable experiences for our guests, apply now! Please submit your resume and a brief cover letter highlighting your customer service experience and why you'd be a great fit for Tell Your Friends Arizona.

Tell Your Friends Arizona is an equal opportunity employer and celebrates diversity in the workplace.

Job Type: Full-time.

Pay: $17.00 per hour.

Benefits:

• Employee discount.
• Flexible schedule.
• Health insurance.

Shift:

• 8 hour shift.
• Day shift.
• Night shift.

Experience:

• Host/Hostess Experience: 1 year (Preferred).
• OpenTable Experience: Required.

Shift availability:

• Night Shift.

Work Location: In person.