Delivery Driver

Delivery Driver Austin, TX

We're seeking a reliable and customer-focused Delivery Driver to join our team in Austin, TX. In this role, you'll safely load, transport, and unload Pella products while delivering an excellent customer experience. You'll play a key role in ensuring our products arrive on time and meet Pella's high-quality standards.

Assignments may vary based on business needs, and you'll work closely with team members to support daily operations.

License Requirements:

• Driver I: Class B CDL (may be required)

Key Responsibilities

• Safely operate a delivery truck to transport Pella products to job sites and designated locations
• Load and unload materials according to delivery documentation
• Protect products from damage throughout handling and delivery
• Perform visual quality checks during loading and unloading
• Provide professional, courteous customer service in the field
• Collect COD payments and provide receipts when required
• Obtain customer signatures to confirm deliveries and pickups
• Communicate shortages, discrepancies, or delivery concerns proactively
• Maintain accurate DOT logs and report vehicle maintenance needs
• Follow all safety procedures, including use of required PPE (e.g., safety glasses, footwear, seat belts)
• Keep work areas clean and organized
• Support continuous improvement initiatives within the team

Qualifications

Education & Experience

• High school diploma or GED required
• Prior delivery or logistics experience preferred
• Stable and dependable work history

Technical Skills

• Basic computer skills preferred
• Willingness to learn company systems and tools (e.g., Outlook, internal software)

Communication Skills

• Strong verbal and written English skills
• Excellent customer service and interpersonal skills

Professional Skills

• Team-oriented with a strong work ethic
• Self-motivated and detail-oriented
• Ability to follow tasks through to completion
• Professional appearance and demeanor
• Builds trust with customers and coworkers

Math Skills

• Basic arithmetic (addition, subtraction, multiplication, division)
• Ability to work with measurements, time, and monetary calculations

Physical Requirements

• Ability to stand, walk, bend, reach, and perform repetitive motions
• Lift and move up to 100 pounds occasionally
• Work at heights of 12 stories when needed
• Vision requirements include close, distance, and depth perception

Work Environment

• Combination of warehouse, delivery vehicle, and outdoor job sites
• Moderate to loud noise levels
• Exposure to varying weather conditions depending on the season
• Schedule and travel may vary based on business needs, including occasional overnight travel

Additional Requirements

• Valid Commercial Driver's License (CDL) as applicable
• Compliance with company Fleet Safety Policy