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Customer Service Representative/Collector

Atlas Credit

Join the Atlas Credit Family!Build Your Career With a Company That Values You!Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued.We're looking for friendly, motivated, and dependable individuals to join our team!What You'll DoAs a Customer Service Representative, you'll help customers find financial solutions while providing exceptional service both in the office and in the field.Build positive, lasting relationships with customersAssist with loan applications, payments, and account managementHandle incoming and outgoing customer callsFollow up on accounts and past-due balancesConduct field visits to assist customers with payments when neededAnswer questions and resolve customer concerns professionallyPromote our financial services and help grow our customer baseMaintain accurate customer records and transactionsFollow company procedures for cash handling, collections, and office securityNo financial services experience? We provide training to help you learn our processes and succeed in your role!What We're Looking ForCustomer service experience preferred (1+ year)Strong communication, listening, and problem-solving skillsComfortable making high-volume calls and handling account collectionsFriendly, professional attitude and willingness to learnAbility to multitask and stay organized in a fast-paced environmentBasic computer and data entry skillsValid driver's license, vehicle insurance, and reliable transportation required for field visitsEnglish proficiency required; bilingual English/Spanish skills are a plus!Schedule & Work EnvironmentFull-time position with 8-hour shiftsPrimarily Monday–Friday scheduleOccasional Saturday shifts may be required based on business needsAvailability to work the last Saturday of every month is requiredWeekday schedules and days off may be adjusted when Saturday shifts are scheduledBenefits & PerksAt Atlas Credit, we believe in taking care of our team!Competitive payPerformance-based bonus opportunitiesGroup health insuranceOptional dental and vision coveragePaid vacation and sick timePaid major holidays401(k) retirement plan with employer matchingPaid training and professional developmentOpportunities for career advancementBenefits are subject to applicable eligibility requirements.Why Atlas Credit?When you join Atlas Credit, you're joining more than a company — you're becoming part of a team that values hard work, customer service, and professional growth.Whether you're looking to build a long-term career in financial services or take the next step in your professional journey, we're excited to help you succeed!Ready to become part of the Atlas Credit family?Apply today! We look forward to meeting you!

Vacancy posted more than 2 months ago

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