Senior Billing and Collections Clerk

Key Responsibilities

• Own a portfolio of customer accounts, ensuring invoices are accurate and payments are processed on time
• Handle affiliate and intercompany invoicing within established deadlines; reconcile those accounts back to the GL
• Code manual invoices to the correct GL accounts for proper AR sub-ledger distribution
• Run intercompany payment processing through Excel
• Manage EDI invoicing for high-volume customer accounts
• Consolidate and validate billing data for large accounts; build and maintain supporting Excel files
• Proactively monitor accounts for delinquency, short pays, and delays
• Generate and distribute invoices and statements; track incoming payments and produce recurring reports
• Calculate and apply customer late fees
• Serve as the point of contact for customers on past due balances, resolving disputes, answering questions, and keeping account data current
• Reconcile account discrepancies and transaction variances; loop in appropriate internal stakeholders and escalate when needed
• Keep clean records on delinquent accounts and contribute to monthly AR review meetings
• Support sales and use tax research as needed
• Process credit card transactions

Education & Experience

• Associate's degree in Accounting, Finance, or related field; minimum 3 years of billing and collections experience or equivalent combination of both.

Skills & Knowledge

• Solid understanding of core accounting concepts, practices, and procedures
• Experience with SAP/S4HANA or comparable ERP platform
• Intermediate to advanced Excel skills
• Vertex sales tax software experience a plus
• Comfortable operating in a hybrid work environment
• Multinational corporate experience a plus
• Polished communicator, written and verbal, with the ability to engage across all levels of an organization
• High attention to detail