Regional Clinical Specialist

Job Description

Job Description

Key Responsibilities:

• Provide technical, clinical, and product support during EP procedures and oversee successful deployment and integration of the company's technologies in clinical settings
• Serve as an on-site expert in the EP lab, offering real-time guidance to physicians and staff on the use of company products
• Collaborate with Regional Account Executives to support pre- and post-sales activities including product evaluations, troubleshooting, and in-servicing
• Deliver ongoing clinical training and education to healthcare professionals, ensuring optimal use of the company's technology and promoting clinical excellence
• Maintain accurate, up-to-date records in the CRM system, including account activity and procedural data
• Share customer-related insights into product-development and marketing teams based on field experience and physician input

Qualifications:

Education and Experience:

• Bachelor's degree in the field of science/engineering (biomedical preferred) or related field or equivalent experience in cardiac electrophysiology
• Minimum of 2 years of relevant medical device clinical support experience is preferred
• Previous cardiac electrophysiology mapping experience is preferred but not required

Knowledge and Skills:

• In-depth knowledge of cardiac diseases, treatments, and how cardiac mapping technology fits into the clinical workflow
• Strong communication and interpersonal skills to work effectively with internal and external stakeholders of all levels
• Excellent analytical and problem-solving skills, with the ability to assess complex technical and clinical requirements
• Familiarity with hospitals, clinics and other healthcare settings
• Ability to adapt to a fast-paced, dynamic environment and effectively support multiple accounts