San Antonio 48 (Bulverde Rd/Loop 1604) Connect Demo - Selling Demo Rep - Part time

Selling Demo Representative

As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales. Key responsibilities include following the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty. You will create an atmosphere of celebration by participating in total store events, engaging Customers with enthusiasm, sharing product knowledge, samples, and savings/value information, and finding opportunities to surprise and delight Customers. You will also provide excellent customer service, answer product-related questions, help Customers locate merchandise, and review educational materials and experiences products prior to each scheduled event. Additionally, you will ensure all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement. You will prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc. You will prepare products for use in demonstrations/samplings and review daily sales reports; understand success metrics. Food safety/sanitation responsibilities include ensuring compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily, attending required food safety and related trainings, maintaining a professional, clean, healthy, and safe work environment, cleaning up workstation area, and assisting other sales Partners as needed.

Qualifications and key requirements include being 18+ years old, having experience in sales or customer service, and experience in product demonstration (preferred). Knowledge of sales or product demonstration (preferred), strong communication and interpersonal skills, strong customer service skills, ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns, ability to read and interpret documents, ability to manage multiple priorities and shift focus between projects, ability and willingness to work flexible hours, and a passion for customer service and hospitality are also required. Licenses/certifications are not required.

Physical demands include constantly standing, reaching at waist, and grasping; occasionally walking, reaching overhead, reaching at shoulder, reaching at knee, reaching at floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements. You will occasionally be exposed to cold & hot temperatures, loud noise, wet conditions. You must demonstrate the ability to lift 35 lbs, and manage more than 25 lbs. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.