HVAC Service Technician

Deliver Comfort and Excellence - Join Northern Continental Heating & Cooling as an HVAC Service Technician!

Position Title: HVAC Service Technician
Company Name: Northern Continental Heating & Cooling, Inc.
Pay Range: $30.00 - $42.00 per hour + Performance Bonuses
Employment Type: Full-Time
Location: Crystal Lake, IL
Industry: HVAC / Mechanical (Residential, Commercial)

Job Overview

Northern Continental Heating & Cooling, Inc., a family-owned and operated company with over 40 years of service in the Crystal Lake area, is looking for a skilled and customer-focused HVAC Service Technician. In this full-time role, you'll travel to residential and light commercial customer sites, diagnosing, repairing, and maintaining heating, cooling, and specialty systems including boilers and pool heaters. Our service techs are the face of our company, and we take pride in fostering a culture where every employee feels supported, valued, and part of the family.

Who We Are

Since 1980, Northern Continental Heating & Cooling, Inc. has been a trusted name in HVAC service throughout McHenry and Lake County, IL. We're known for our exceptional customer care, customized system solutions, and commitment to training and professional development. Our family-oriented team includes multi-generational technicians, and even our owner works side-by-side in the field. We're proud members of the ACCA and maintain an A+ rating with the BBB.

Learn more about us at:

Key Responsibilities

• Travel to customer homes and job sites to service HVAC systems
• Troubleshoot, diagnose, and repair residential and light commercial equipment
• Perform preventative maintenance and warranty service
• Suggest system improvements or modifications to increase efficiency and customer satisfaction
• Maintain detailed and legible service reports and communicate clearly with customers
• Ensure all work meets code and company standards
• Participate in rotating on-call shifts for emergency service work
• Represent the company with professionalism, honesty, and integrity at all times

Qualifications

• Minimum of 3 years HVAC experience preferred; entry-level considered at lower rate
• High School diploma or GED required
• EPA Universal Certification required
• Clean driving record and professional review
• Superior troubleshooting and diagnostic abilities
• Strong communication and customer service skills
• Legible handwriting and basic computer skills
• Neat appearance, punctual, dependable, and trustworthy
• Ability to work with patience and compassion, especially with elderly clients
• Willingness to work irregular hours, weekends, and holidays when on-call

Benefits

• Competitive hourly base pay: $30.00 - $42.00/hour
• Performance Bonuses
• Bi-Weekly Pay Cycle
• Company Vehicle Provided
• Uniforms Provided
• Paid Time Off - Holidays, Vacation, and Sick Days
• Group Medical, Dental, and Vision Insurance
• Retirement Savings Program
• Paid Training and Certifications
• Apprenticeship & Mentorship Programs
• Personal Tool Replacement Program
• Sales Promotions, Contests, and Employee Prizes
• Travel Projects with Per Diem When Applicable

Schedule

• Full-Time
• Monday - Friday
• Rotating On-Call (including evenings, weekends, holidays)
• Overtime available as needed

Location

• Based in McHenry and Lake County, IL
• Travel required to customer locations throughout the surrounding region

Equal Employment Opportunity Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Statement

A professional review will be completed as part of the onboarding process, in compliance with applicable laws.