M365 Engineer

Job Title

Pay Range: $51hr - $56hr

Requirements

• Working experience in On-premises Exchange 2019 / SE and M365 workloads (EXO, SPO, Teams & OneDrive).
• Working experience in Exchange 2019 HA / Database Availability Group.
• Working experience in Hybrid Mail flow, Edge Servers, Security and exchange patching.
• Knowledge of Client connectivity.
• Proficiency in scripting / PowerShell.
• 10+ years’ experience in Exchange 2019 / 2016 – On-premises and M365 Exchange, Teams, OneDrive, and SharePoint.
• Any Certification on M365 / Exchange / SharePoint will be an added advantage.

Responsibilities

• Minimum 10+ years of hands on experience administering Microsoft SharePoint Server (on premise) environments, with strong focus on SharePoint Server 2019.
• Proven experience supporting large, enterprise scale SharePoint farms (single/multi farm, multi tier architecture).
• Experience operating SharePoint in production environments with strict availability, security, and change management controls.
• SharePoint Administration & Operations.
• Strong hands on expertise in SharePoint farm administration, including Central Administration and service applications.
• Site collections, sites, lists, libraries, and templates.
• Permissions management (AD groups, SharePoint groups, inheritance, least privilege models).
• User Profile Service (UPS) configuration, synchronization, and troubleshooting.
• Managed Metadata Service, Search Service, Secure Store, State Service, and other core service applications.
• Experience handling user access issues, permission corruption, profile resets, and access denied scenarios.
• Patching, Maintenance & Upgrades.
• Hands on experience with SharePoint Server 2019 patching (Cumulative Updates / Security Updates).
• Pre patch validation, patch sequencing, and post patch health checks.
• Coordinating patching with SQL Server and Windows Server updates.
• Troubleshooting post patch issues (search failures, timer jobs, service outages).
• Strong hands on experience using SharePoint Management Shell / PowerShell, including farm health checks.
• Bulk site and permission operations.
• Service application administration.
• Scripted backup, restore, and cleanup tasks.
• Ability to write, modify, and maintain custom PowerShell scripts for operational automation.
• Proven experience with farm level, web application, and site collection backups and restores.
• SQL level and SharePoint native backup/restore strategies.
• Supporting DR testing and recovery activities.
• Troubleshooting restore failures and content database issues.
• Strong working knowledge of IIS administration for SharePoint (application pools, bindings, certificates, authentication settings).
• Windows Server administration related to SharePoint farms.
• SQL Server used by SharePoint: Content databases, service application databases.
• Basic performance troubleshooting (locks, growth, capacity planning).
• Coordinating with DBAs on maintenance and failovers.
• Ability to analyze ULS logs, IIS logs, Event Viewer, and SQL errors for root cause analysis.
• Experience supporting SharePoint incidents and outages, including performance degradation.
• Search and crawl failures.
• Authentication and access issues.
• Timer job and service failures.
• Familiarity with monitoring and alerting tools (APM, synthetic monitoring, log aggregation such as Splunk is a plus).
• Experience implementing and supporting SharePoint security baselines and hardening standards.
• Permission reviews, audits, and remediation.
• Handling audit or compliance driven requests related to SharePoint data access.
• Understanding of enterprise change control and incident management processes.

Nice To Have

• Experience with SharePoint Server Subscription Edition or upgrade planning.
• Exposure to SharePoint Online / Hybrid environments.
• Experience supporting migration projects from SharePoint 2019 to SharePoint Online.
• Ability to document operational runbooks and standard operating procedures (SOPs).