AV Service Technician

Av Service TechnicianInter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!Position Purpose And Objectives:This position is responsible and accountable for performing maintenance/warranty service tasks to return audio-visual components and systems to top performance standards by repairing, trouble-shooting and installing electronic, hardware, software and wiring components of audio-visual systems according to company standards. This position reports to the Director of Operations and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic installation and service operation, the AV Service Technician will work with minimal supervision to perform maintenance/warranty service tasks to repair audio-visual components and systems on job site locations to comply with the company's policies and procedures, including quality, safety, environmental, and business practices.This is a travel position and there is consistent and extensive travel involved to job sites across the country.Essential Job Functions, Duties And Responsibilities:Independently performing maintenance/warranty service tasks to return audio-visual components and systems to top performance standards by repairing, trouble-shooting and installing electronic, hardware, software and wiring components of audio-visual systems on-site at customer locationsUndertaking simple and remedial programming of Crestron and Extron control systems in conjunction with a field programmerCommunicating with sales and operations to keep project goals in alignment with customer expectations and scope of workMoving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted and to steady objects above shoulder height while fastened into placeTrouble-shooting audio and video equipment, cabling and systemsInstalling and terminating cables with the appropriate solder or compression connectorDrilling in drywall, concrete, and cinderblock for the purpose of running wires, installing projectors, projection screens, cameras, and speaker systemsInstalling electronic and electrical components into equipment racks and other locations per wiring diagrams or verbal instructionsSanding, painting and other light construction jobsCleaning up job sites and breaking down boxesOrganizing and storing materialsWorking in confined spacesWorking on ladders and lifts at heights in excess of 10ftPerforming other duties as assignedKnowledge, Skills And Abilities Required:Prior AV experience (2-4 years)CTS certification or the ability to achieve certification within six months of start dateAbility to travel on regular/constant basis and often on short notice with long/unusual work hoursExcellent customer service skills and basic computer competenciesAbility to learn new technology, repair and service procedures and specificationsSuccessfully complete criminal background check, motor vehicle review and drug test prior to startStrong communication skills and experience working independentlyComputer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and ExcelExperience and comfort with hand tools, small power tools and industrial toolsAbility to learn new tasks quicklyAbility to make important decisions under tight timelines and in a fast-paced environment with minimal supervisionProblem-solving and time management skillsFriendly and approachableValid driver's license with less than two citations in last two years and reliable transportationAbility to lift 75 pounds and complete ladder and other safety trainingWorking Conditions:Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on occasion, tasks require work outdoors or in a suspension rigSuccess Factors:Ability to understand and follow written and verbal directionShows initiative and is proactive, dependable and productive to complete tasks effectively, efficiently and independentlyA professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to detailAn understanding that every service call is the most important and a strong service program is key to that successWorks well with others, including taking direction and offering/receiving constructive feedbackA professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasksAn aptitude toward time and resource managementA desire to progress in job knowledge and qualifications and take on new responsibilitiesReporting to job locations on time and in appropriate work attire/PPEJob Offer Includes A Competitive Salary And Benefits Package* That Includes:Paid vacation and sick payMedical coverage options: health, vision and dentalGenerous daily per diem while traveling overnight to cover meals and non-reimbursable incidentalsIn-house travel team to make all work-related national travel arrangements including air flights, ground transportation and lodging all paid through company accounts401k program after one year of service and annual employer contribution after one year of enrollmentTool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowanceJob Type: Full-timePay: $24.00 - $28.00 per hourJob Location: Job sites will vary and requires up to 25 days per month of consistent and extensive travel across the country*Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.