Chief of Staff - Leadership Operations and Executi

Job Description The Chief of Staff (CoS) as a strategic partner to CxO and senior leadership drives governance, executive communication, and data-driven decision-making. The role focuses on structured leadership reporting, dashboarding, and cross-functional alignment to ensure effective execution of business and technology initiatives. Key Responsibilities Leadership Support & Governance Act as a trusted advisor, supporting leadership on strategic priorities and execution tracking Drive governance cadence (weekly/monthly reviews), including agendas, action tracking, and decision support Manage and standardize project charters, ensuring clear goals, timelines, and budgets across initiatives Lead cross-functional alignment meetings to track progress and resolve RAID items Executive Communication Develop executive-ready briefings, leadership updates, and business review presentations Translate complex technical and operational inputs into clear, concise insights Publish structured communications (e.g., workstream newsletters, milestone updates) for leadership visibility Ensure consistent messaging across leadership forums and stakeholder groups Dashboard & Reporting Build and manage executive dashboards (e.g., Smartsheet, Power BI) to track KPIs, risks, and progress Automate reporting and maintain data grids for real-time visibility into programs (e.g., application migration, TSA/ISA tracking) Consolidate monthly/quarterly data, validate KPI performance, and investigate outliers Provide data-driven insights to support leadership decision-making Program & Initiative Management Drive execution of cross-functional programs, including technical transformation initiatives Track milestones for critical programs (e.g., migration, exit strategies) ensuring alignment with timelines and funding Support leadership with structured analysis, action tracking, and escalation of risks/dependencies Deliver time-sensitive and ad hoc leadership requests with high accuracy and quality Stakeholder Management Partner with business, technology, and finance teams to ensure alignment on priorities and deliverables Act as a liaison between leadership and delivery teams across global workspaces Facilitate collaboration across cross-functional teams to ensure seamless execution Operational Excellence & Process Optimization Develop and maintain SOPs to standardize workflows and ensure compliance adherence Apply Lean methodologies to streamline tools, reporting systems (e.g., Smartsheet), and data structures Eliminate redundancies and optimize workspace architecture for efficiency and scalability Establish templates, playbooks, and reporting standards for consistent governance Required Skills & Experience Strong executive communication and storytelling capability Expertise in dashboards, reporting tools (Smartsheet, Power BI, Excel) Experience managing governance cadence, RAID logs, and KPI tracking Ability to synthesize large datasets into leadership insights Strong stakeholder management across business and technical teams Experience in technical program management, product management, or PMO roles Base Salary Range: $100,000 to $125,000 per annum Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Qualifications

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