Sr Program Dir - Force Account B&P Program - 90414160 - Baltimore

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Senior Director, Force Account is the accountable leader for the planning, integration, delivery, and performance of the B&P Tunnel Replacement Program's Force Account portfolio, valued at more than $500 million. The B&P Program will modernize and transform approximately 10 miles of the Northeast Corridor in the Baltimore region through two new high-capacity tunnel tubes for electrified passenger trains, new roadway and railroad bridges, new rail systems and track, and a new ADA-accessible West Baltimore MARC station.

This position leads a multidisciplinary team of design, program management, construction management, railroad operations, and technical personnel and takes ownership of Force Account scope, cost, schedule, safety, quality, production, access protection, commissioning, and risk outcomes. The Senior Director builds a high-performing, accountable team; establishes clear roles and commitments; resolves barriers proactively; and creates a culture of collaboration, transparency, disciplined follow-through, and continuous improvement.

Success requires strong knowledge of Amtrak's organizational, operational, project delivery, and safety framework, including the practical challenges of securing limited Force Account resources. The Senior Director coordinates production forces, track and power outages, access protection, and commissioning support with Transportation, Track, Electric Traction, Communications and Signals, and other Amtrak departments while balancing B&P Program needs with systemwide operations and competing capital and maintenance projects.

The Senior Director builds and nurtures trusted relationships across Amtrak and with the Federal Railroad Administration, state partners, contractors, and other stakeholders to secure timely decisions, access, staffing, and technical support. The role embodies Amtrak's core values by doing the right thing through safe, ethical, and financially responsible decisions; putting customers first by protecting reliable operations and long-term service outcomes; and excelling together through teamwork, communication, innovation, learning, and shared accountability. Regular metric-based reporting and timely escalation to senior leadership are required.

Essential Functions

• Own the integrated delivery of the more than $500 million B&P Program Force Account portfolio and remain accountable for safety, scope, cost, schedule, quality, production, access, commissioning, and stakeholder outcomes.
• Build, lead, coach, and retain a high-performing multidisciplinary team. Establish clear roles, decision rights, performance expectations, and individual accountability while promoting trust, collaboration, knowledge sharing, and constructive issue resolution.
• Develop and maintain integrated Force Account plans, schedules, budgets, resource forecasts, production assumptions, access protection requirements, outage plans, commissioning strategies, and performance metrics aligned with Program and railroad operating needs.
• Proactively identify, assess, document, assign, mitigate, and escalate risks and opportunities, with particular attention to workforce availability, access protection, outages, constructability, interfaces, commissioning, and operational impacts.
• Coordinate with Transportation, Track, Electric Traction, Communications and Signals, CETC, and other Amtrak functions to secure qualified production forces, track and power outages, access protection, and commissioning support in a resource-constrained, systemwide environment.
• Build and nurture relationships with Amtrak functional leaders and frontline organizations to align priorities and obtain timely support while recognizing limited resources and competing capital, maintenance, and operational demands across the Amtrak system.
• Lead collaborative planning and commitment sessions that convert Program requirements into realistic, executable work plans. Confirm resource commitments, constraints, dependencies, handoffs, and recovery actions.
• Monitor cost, schedule, productivity, staffing, and progress against approved baselines. Analyze variances, forecast impacts, implement corrective actions, and provide concise, metric-based reporting and timely escalation to senior leadership.
• Lead scope and change management by evaluating cost, schedule, risk, safety, operational, and resource impacts and ensuring decision packages are complete, accurate, timely, and consistent with Amtrak governance requirements.
• Oversee procurement, receipt, inventory, protection, and handoff of Amtrak-purchased materials so materials are available when needed and responsibilities between Amtrak and contractors are clear.
• Coordinate safe testing, commissioning, turnover, and acceptance of infrastructure assets, including operational readiness and documentation requirements.
• Maintain required project management artifacts in accordance with Amtrak standards, applicable agreements, policies, rules, and regulatory requirements.
• Model Amtrak's core values: Do the Right Thing by acting safely, spending wisely, demonstrating integrity, protecting the environment, and respecting others; Put Customers First by protecting service and community outcomes; and Excel Together by collaborating, innovating, learning, communicating, and acting with speed and simplicity.
• Promote continuous improvement by capturing lessons learned, improving Force Account planning and delivery processes, and sharing knowledge across the Program and Amtrak.

Minimum Qualifications

• Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree. Plus,
• 13 years of relevant experience required
• 15+ years of relevant experience preferred

Preferred Qualifications

• Construction Manager At-Risk (CMAR) or other alternative delivery contracting experience.
• Leadership experience on major infrastructure programs in an operating railroad environment.
• Experience developing and executing Force Account agreements, estimates, resource plans, production plans, access strategies, outage plans, and cost recovery processes.
• Supervisory experience in railroad track, electric traction, communications and signals, operations, inspection, maintenance, construction, or commissioning.
• Experience coordinating across multiple Amtrak departments or comparable railroad functions where resources are finite and priorities compete.
• Professional Engineer (PE) and/or Project Management Professional (PMP) certification in good standing.

Knowledge, Skills, and Abilities

• Demonstrated Senior-level accountability for large, complex railroad, heavy civil, infrastructure, or transit portfolios, including significant budgets and high-risk interfaces.
• Extensive railroad experience and practical knowledge of construction and field production methods, operations, maintenance, outage planning, access protection, testing, commissioning, and safe work execution.
• Strong knowledge of Amtrak's organizational and project delivery framework and the ability to navigate cross-functional governance, operating priorities, resource allocation, decision pathways, and competing systemwide demands.
• Knowledge of Amtrak policies and standards, including RWP, AMT-2, MW-1000, divisional operating processes, CETC coordination, and track usage requirements.
• Knowledge of NORAC operating rules, applicable FRA regulations, OSHA requirements, and other relevant federal, state, and local requirements.
• Mastery-level program management capability, with strong financial acumen and demonstrated skill in integrated planning, forecasting, risk management, change control, performance measurement, and executive reporting.
• Proven ability to build cohesive teams, develop leaders, establish accountability, delegate effectively, manage performance, and create an inclusive environment where issues are raised early and resolved collaboratively.
• Demonstrated success building trusted relationships across operations, engineering, maintenance, capital delivery, contractors, workforce organizations, regulators, and external partners.
• Ability to anticipate resource and access constraints, negotiate priorities, develop practical alternatives, and secure commitments where production and protection resources are limited.
• Highly proactive, self-directed, and decisive, with the judgment to take ownership, make timely decisions, escalate appropriately, and follow through on commitments.
• Strong analytical and creative problem-solving skills and the ability to translate complex technical, operational, cost, schedule, and risk information into clear decisions and actions.
• Excellent listening, interpersonal, negotiation, facilitation, written, and oral communication skills with frontline teams, executives, agencies, and external stakeholders.
• Ability to prioritize and execute under pressure while maintaining safety, integrity, quality, and respect for others.
• Demonstrated commitment to customer service, collaboration, continuous improvement, and Amtrak's core values: Do the Right Thing, Put Customers First, and Excel Together.
• Proficiency in Microsoft Office Suite, including Word, Excel, Visio, PowerPoint, and Microsoft Project.

Environmental Conditions/Physical Demands

• This position requires presence in the Baltimore project office and on project site where the work is performed
• Office building environment.
• Sit at computer to complete assignments, projects, and majority of tasks.
• Drive to project sites as necessary.
• Ability to work under pressure.
• Occasional travel as needed.

The salary/hourly range is $187,500.00 – $242,892.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing	Financial and Retirement	Work and Family Life Support
Health, Dental, and Vision Insurance	401K with Employer Match	Generous Paid Time Off
Wellness Programs	Railroad Retirement Benefits	Paid Caregiving Days and Backup Care
Health Savings Account	Public Service Student Loan Forgiveness	Fertility and Family Building Benefits
No-cost Personal Health Advocate	Student Loan Assistance	Adoption and Surrogacy Assistance
Medical Plan Opt-out Credit	Tuition and Education Reimbursement	Paid Family Leave
Life Insurance	Rail Pass Privileges
Short- and Long-term Disability Insurance	Employee Assistance Program
No-cost Financial Advisor Sessions	Commuter and Flexible Spending Accounts

Learn more about our benefits offerings here.

Requisition ID: 167140

Work Arrangement: 06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered: No
Travel Requirements: Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.