Senior Manager, Journey Analytics & Customer Insights
DraftKings
DraftKings Inc. in Boston is seeking a Manager, Journey Analytics to lead a team that deciphers how players engage across platforms and experiences. You will build measurement frameworks and guide analysts to translate data into actions that improve the player journey. You will run experiments, collaborate with Product and Operations, and influence senior leaders to drive stronger engagement and retention across the DraftKings ecosystem. #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Manager, Journey Analytics & Customer Insights in Boston, MA vacancy
- ...DescriptionPosition Summary: Director of Insights & Analytics (hybrid)Key... ...objectives.• Serve as the senior strategic advisor on consumer... ...and message testing• Customer journey mapping• Service line/foundation... ..., methodologies, vendor management practices, and...CustomerSeniorTemporary workRemote work
Boston Childrens’ Hospital
Boston, MA5 days ago $171.6k - $338.3k
...Our Deloitte Customer team empowers organizations... ..., advanced analytics, Generative AI, transformative... ..., and ongoing managed services to solve... ..., uncovering insights, and providing impactful... ...throughout their journey, working on... ...level employees to senior leaders, we believe...CustomerSeniorLocal areaVisa sponsorshipDeloitte
Boston, MA1 day ago- ...Klaviyo is seeking a Lead Customer Intelligence Analyst to join the Customer Insights & Analytics team in Boston. You will partner with CX stakeholders and data scientists... ...infrastructure, and be adept at communicating insights to senior stakeholders. #J-18808-LjbffrCustomerSenior
Klaviyo
Boston, MA5 days ago $160k - $182k
...for patients and for our industry.Role SummaryThe Senior Manager, US Neurology Field Insights & Analytics will report into the Sr. Director, Head of Strategic... ...franchise, ensuring analytics needs, field feedback, customer insights, and business-unit priorities are clearly...CustomerSeniorTemporary workWork at officeFlexible hours2 days per week3 days per weekLes Laboratoires Servier
Boston, MA4 days ago$165.66k - $184.88k
...Senior Manager, Pre-Delivery & Post-Order Communications... ...Wayfair, our award-winning Customer Service team combines... ...delivery and beyond. Journey Optimization, part of... ...customer obsession, analytical rigor, and continuous... ..., and operational insights to identify...CustomerSeniorWayfair
Boston, MA3 days ago$135k - $215k
...and their caregivers to begin their journey of advocacy to find the answers they... ..., together. Opportunity Overview The Analytical Chemistry Manager is responsible for oversight of testing... ...interpersonal, organizational, problem-solving, customer service and communication skills....CustomerSeniorContract workWork at officeFlexible hoursRhythm Pharmaceuticals
Boston, MA4 days ago- Title: Senior Manager, Brand Analytics & Insights, Rare Disease Company: Ipsen Biopharmaceuticals Inc. About Ipsen... ...company’s success. Join us on our journey towards sustainable growth, creating... .../specialty distributor, sales, and customer engagement (CRM) datasets to...CustomerSenior
- ...communities around the world. Organizations infrastructure and culture is amazing. Best place!!Job DescriptionJob Title: Customer Analytics Senior Manager Job Location: Anywhere in USAJob Level: Senior Level Job Description: This is what you will do.. You will help to grow...CustomerSenior
Roljobs Technology Services
Boston, MA5 days ago $146k - $171.9k
Senior Manager, SEM AnalyticsCambridge, MA / Hybrid (This role requires working in-office 3 days... ...and thousands of agents to maximize customer acquisition across digital channels. Fueled... ....About the role:As Senior Manager, SEM Analytics, you will be EverQuote's SEM expert and...CustomerSeniorFull timeWork at office3 days per weekEverQuote
Somerville, MA3 days ago$180k - $200k
...the full operations management lifecycle across... ...highly technical Senior Director of Demand... ...optimization, and digital analytics, ensuring... ...demand generation and customer engagement... ...personalization, and behavioral insights.Lead Marketing... ...seamless customer journey from first touch...CustomerSeniorFull timeWorldwideZenput
Boston, MA5 days ago$110.7k - $246k
...connect with prospects and customers-and this is your... ...in San Francisco, this senior individual-contributor... ...newsletters, and follow-up journeys. Partner with Demand... ...and performance insights to guide reviews and coach... ...brief. Strategic, analytical thinking across audience...CustomerSeniorTripActions
Boston, MA2 days ago$150k - $188k
...listening experience for our customers and know that it... ...; and you are the senior point of accountability... ...— two Merchandising Managers and an SEO/GEO... ...repurchase.Partner with web analytics to build robust... ...reporting and translate journey insights into actionable recommendations...CustomerSeniorFull timeTemporary workWork at officeImmediate startRemote workVisa sponsorshipWork visaSonos
Boston, MA1 day ago- ...Capital One is seeking a Senior Director of Product Management for Capital Markets & Analytics in Cambridge, MA. The role leads a product management team and partners... ...with executives to drive adoption and value across internal customers. #J-18808-Ljbffr Jobleads-USCustomerSenior
$220k - $240k
...changing by shaping customer-driven decision... ...therapeutics.As the Senior Director, Customer... ..., product management, strategy, marketing... ...‑leading support, insights, and partnership.... ...across insights, analytics, adoption, technical... ...segmentation, customer journey mapping, adoption...CustomerSeniorFull timeRemote workDanaher Corporation
Boston, MA5 days ago$98k - $193k
...business leaders, managers, and employees... ...We use data and insights to drive value and... ...are looking for a Senior Compensation Partner... ...functionsStrong analytical, problem-solving,... ..., empowering our customers and our people to... ...and personal journeys. Learn more about...CustomerSeniorLocal areaRemote workWorldwideFlexible hoursMongoDB
Boston, MA1 day ago$250k
...behavioral triggers, journey orchestration — and own... ...with the Buyer Account Management team to ensure high-... ...with Marketing, Product, Customer Support, and Finance... ...buyer engagement data and insights in cross-functional... ..., Engineering, and Analytics to ship lifecycle programs...CustomerSeniorWork experience placementWork at officeRemote workB-Stock Solutions
Boston, MA3 days ago- J.Jill is seeking a Senior Manager of Retail Labor & Workload to lead forecasting, labor modeling, and scheduling across... ...will own payroll forecasting, OpEx budgeting, and analytics to drive store productivity and customer experience. Reporting to Senior Director of Store...CustomerSenior
$170k - $195k
...connect clients with customized solutions across a range... ...is seeking a Senior Integrated Marketing Manager to define the buyer journeys, develop campaign strategies... ...improve performance insights.Reporting &... ...content creation, or analytics.Skilled collaborator...CustomerSeniorFull timeImmediate startFlexible hoursAcrisure
Boston, MA22 hours ago$150.1k - $227k
...humans with agents drive customer success together. Here, ambition... ....We are seeking an analytical, insight-driven Sr Manager/Director of Strategy. In this... ...partnering directly with senior leadership to guide critical... ...Salesforce employment journey. It also applies to recruiting...CustomerSeniorFull timeRemote workSalesforce
Boston, MA5 days ago$128k - $192k
...Communication Engagement Senior Manager develops and executes... ...the VP of Strategic Customer Engagement and field... ...based on field insights to improve or increase... ...organizational success.Advanced analytical skills to interpret... ...family and wellbeing journey while providing...CustomerSeniorFull timeSummer workRemote workFlexible hours2 days per weekVertex Pharmaceuticals
Boston, MA5 days ago$100k - $190k
...for a Growth Marketing Manager to spearhead marketing... ...and existing customer base to build customer... .... By leveraging data, insights, and creative marketing... ...throughout the whole customer journey - from prospecting to... ...technology companyStrong analytical or technical skills...CustomerSeniorWork at officeWorldwideFlexible hoursFormlabs
Somerville, MA5 days ago$85k - $122.2k
...ambitious, and able to drive insights into actions that improve P&... ...is a key component of many management careers, providing opportunities... ...with industry leading analytical tools and technologies. Your... ...Cincinnati) and Various U.S. Customer Business Center (Boston, Fayetteville...CustomerFull timeWork at officeRelocationProcter & Gamble
Boston, MA3 days ago$85k - $122.2k
...diverse sources of knowledge from analytics to psychology?Are you an... ...a role in the Analytics & Insights (A&I) organization is for you... ...is a key component of many management careers, providing opportunities... ...) and Various U.S. Customer Business Center (Boston, Fayetteville...CustomerFull timeWork at officeRelocationProcter & Gamble
Boston, MA3 days ago$150.1k - $227k
...humans with agents drive customer success together. Here... ..., willingness to manage multiple priorities, and... ...dashboards to derive insights into the health of the... ..., Tableau (or similar analytical packages) a plusUnleash... ...Salesforce employment journey. It also applies to recruiting...CustomerSeniorFull timeWork experience placementLocal areaSalesforce
Boston, MA5 days ago- ...The Service Strategy Senior Manager is a client-facing consulting... ...to improve customer loyalty, retention, and... ...questions and data-driven insights into service... ...design, and customer analytics. Join us to drive impactful... ...developing consumer journeys and retail and...CustomerSeniorSeasonal workLocal areaVisa sponsorship
Deloitte
Boston, MA3 days ago - ## Senior Director, US Market Access Strategy... ...strategies, payer analytics, and payer market... ...efforts with key customers* Secure and oversee... ...and strategic insights on time and within... ...paced environment, manage multiple priorities... ...family and wellbeing journey while providing...CustomerSeniorContract workSummer workRemote workRelocationFlexible hours2 days per week3 days per week
Vertex Pharmaceuticals
Boston, MA3 days ago - ...Senior Project Manager-Full Time RemoteOur OrganizationCDP, a Boston... ...marketing, data analytics, fundraising, and technology... ....Provide proactive insights and recommendations... ...path forward.Support journey mapping, current-... ...skills and have great customer service skills; you like...CustomerSeniorFull timeWork experience placementLocal areaRemote work
Contributor Development Partnership
Boston, MA1 day ago $225k - $337.5k
...Strategy & Channels, Senior Vice President, to... ...of our key user journeys and the distinct... ...distribution, marketing analytics, and digital... ...digital experiences and customer journeys.Website... ..., and audience insights to improve visibility... ..., product managers, and measurement experts...CustomerSeniorFull timeTemporary workFlexible hoursState Street Bank
Boston, MA1 day ago$500 per month
...marketing leader to own customer engagement across our... ...experience brand, analytics, and execution. The ideal... ...Perigold customer journey across site and... ...address them. Connect insights across digital and physical... ...while enabling the Senior Manager to remain focused on...CustomerSeniorH1bWork at officeLocal areaImmediate startWork visaWayfair
Boston, MA2 days ago$280k - $310k
...lives. Join us on our journey of growth!... ...and efficacy. The Senior Director, Caregiver Marketing... ...and translate those insights into strategies that... ...functional leadership across Analytics and Customer Experience, Medical... ..., relationship management and executive presentation...CustomerSeniorRemote workFlexible hoursLundbeck A/S, H
Boston, MA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Journey Analytics & Customer Insights. Be the first to apply!
Related searches
- sales customer service manager Boston, MA
- entry level customer service manager Boston, MA
- customer onboarding manager Boston, MA
- director customer relationship management Boston, MA
- customer service supervisor Boston, MA
- insurance customer service manager Boston, MA
- customer development manager Boston, MA
- customer service account executive Boston, MA
- customer service executive Boston, MA
- manager customer success team Boston, MA