Experienced Optician/Patient Experience Coordinator

Job Description

Job Description

Salt + Light Eye Care + Aesthetics is seeking an experienced, professional, and patient-centered team member to join our boutique concierge-style practice in Albuquerque, NM.

This is NOT an entry-level position.

We are looking for someone with optical/optometry experience who can confidently step into a fast-paced but peaceful environment focused on exceptional patient care, luxury eyewear, dry eye treatment, and aesthetics.

Our ideal candidate is:

• Warm and welcoming.
• Emotionally mature and dependable.
• Experienced in optical and patient flow.
• Comfortable adjusting/troubleshooting glasses.
• Confident discussing premium products and services.
• Organized, proactive, and detail-oriented.
• Aligned with a culture of integrity, excellence, kindness, and professionalism.

Responsibilities include:

• Greeting and checking in patients.
• Scheduling and confirming appointments.
• Optical sales and frame styling.
• Eyewear adjustments and troubleshooting.
• Educating patients on lenses/products.
• Assisting with dry eye and aesthetic workflows.
• Managing patient communication and follow-up.
• Supporting a high-end concierge patient experience.

REQUIREMENTS:

• Minimum 2 years optical, optometry, or ophthalmology experience.
• Strong communication skills.
• Ability to multitask efficiently.
• Professional appearance and demeanor.
• Comfortable with technology and scheduling systems.

ABO certification is strongly preferred but not required.

Compensation:
Competitive hourly pay based on experience + bonus opportunities for performance and treatment conversions.

This role has strong long-term growth potential for the right person.