Experienced Optician/Patient Experience Coordinator
Salt & Light Eye Care
Job Description
Job Description
Salt + Light Eye Care + Aesthetics is seeking an experienced, professional, and patient-centered team member to join our boutique concierge-style practice in Albuquerque, NM.
This is NOT an entry-level position.
We are looking for someone with optical/optometry experience who can confidently step into a fast-paced but peaceful environment focused on exceptional patient care, luxury eyewear, dry eye treatment, and aesthetics.
Our ideal candidate is:
- Warm and welcoming.
- Emotionally mature and dependable.
- Experienced in optical and patient flow.
- Comfortable adjusting/troubleshooting glasses.
- Confident discussing premium products and services.
- Organized, proactive, and detail-oriented.
- Aligned with a culture of integrity, excellence, kindness, and professionalism.
Responsibilities include:
- Greeting and checking in patients.
- Scheduling and confirming appointments.
- Optical sales and frame styling.
- Eyewear adjustments and troubleshooting.
- Educating patients on lenses/products.
- Assisting with dry eye and aesthetic workflows.
- Managing patient communication and follow-up.
- Supporting a high-end concierge patient experience.
REQUIREMENTS:
- Minimum 2 years optical, optometry, or ophthalmology experience.
- Strong communication skills.
- Ability to multitask efficiently.
- Professional appearance and demeanor.
- Comfortable with technology and scheduling systems.
ABO certification is strongly preferred but not required.
Compensation:
Competitive hourly pay based on experience + bonus opportunities for performance and treatment conversions.
This role has strong long-term growth potential for the right person.
Vacancy posted a month ago
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