Supervisory Social Worker-Compact Act Consult Coordination Program Supervisor

Licensed Clinical Social Worker

Help VA Careers - Licensed Clinical Social Worker

Duties

Leadership and Supervision:

• Provide leadership and direct supervision to the Consult Coordination staff.
• Establish and communicate performance expectations, conduct appraisals, and develop/measure process improvement plans/protocols.
• Recommend personnel actions, handle disciplinary measures, and review leave requests.
• Resolve employee complaints and ensure compliance with equal employment opportunity (EEO) policies.

Clinical Oversight:

• Provide consultative oversight to the Consult Coordination staff serving Veterans with complex mental health, medical, and co-morbid conditions.
• Ensure the delivery of individualized, recovery-oriented care for Veterans, including those at elevated risk for suicidal thoughts or behavior.

Program Management:

• Oversee daily operations of the program, the development and management of patient flow and consults of new and established patients as well as Veterans eligible for community care.
• Provide in-service training to all providers regarding Compact Act & consult management in Mental Health Service.
• Manage and analyze data related to day-to-day program functioning & evaluation including obtaining stakeholder feedback while working with other services including Office of Community Care (OCC) and Health Administration Service (HAS).
• Plan, organize, and direct administrative operations and patient and personnel activities.
• Ensure compliance with VHA Handbooks, local policies, and SOPs, and TJC accreditation requirements.

Program Coordination: The Supervisory Social Worker organizes and directs the clinical and administrative functions of the team, including strategic planning to ensure high-quality service provision. Responsibilities include developing short- and long-term goals aligned with the program's strategic plan, administering a multidisciplinary team, and monitoring workload and care quality. Clinical/Direct Care Responsibilities: Provides psychosocial assessment and intervention, case management, and risk assessment and intervention services for Veterans. This will primarily be in the form of Post Discharge Engagement evaluations and follow-up but the incumbent may also provide clinical care through Same Day Access, groups, or other Primary Section outpatient clinical programs, as assigned. Professional Accountability: The Supervisory Social Worker operates with a high degree of professional autonomy, ensuring compliance with ethical standards and serving as a key resource for administrative matters, professional activities, and addressing significant occurrences within the organizational structure.

Work Schedule: Monday-Friday 8am-4:30pm

Recruitment Incentive (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact View email address on click.appcast.io, the EDRP Coordinator for questions/assistance. Learn more

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 613890

Permanent Change of Station (PCS): Not Authorized