Content Editor & AEO Strategist
Giftogram
Giftogram is the leading B2B digital gift card and rewards platform, helping companies send meaningful incentives, recognition, and rewards at scale. We work with enterprise clients across industries and integrate with the tools their teams already use — HubSpot, Salesforce, Slack, Workday, and more. We’re a fast-moving team that operates with intention, and we’re looking for someone to help us harness AI to do our best work. About the Role Giftogram is looking for a Content Editor & AEO Strategist to own how our content performs where buyers now start their research: AI assistants like ChatGPT, Perplexity, Gemini, and Google AI Overviews, alongside traditional search. This position reports to the Head of Revenue and partners with sales, marketing, and customer success to decide what we publish, hold it to a high editorial and factual standard, and prove it drives pipeline. This is not a writing role. Producing a draft has never been easier. Deciding what deserves to be written, making sure it is true, making it sound like Giftogram, and showing that it earned citations and leads is the hard part. You will spend your time editing, structuring, prioritizing, and measuring far more than drafting. Is This Role For You? You are a strong fit if you: Think like an editor, not a producer. You can take a competent 1,500-word draft and make it a better 700-word one, and explain why Understand how AI answer engines choose what to cite, and have changed a page to earn a citation Are rigorous about facts and comfortable telling a stakeholder that a claim cannot go out as written Measure yourself on outcomes (citations, traffic, pipeline), not on volume published Want to own a function end to end, with visibility to leadership This is not the right fit if you: Are primarily motivated by writing long-form content yourself Prefer executing a content calendar someone else set over deciding what belongs on it What You'll Do Map the questions our buyers ask AI assistants across our core use cases (employee rewards and recognition, customer loyalty and incentives, disbursements and settlements, promotions and giveaways, surveys) and decide which ones Giftogram should be the cited source for Edit every page before it ships for accuracy, clarity, structure, and voice; kill weak pieces and restructure strong ones Own the editorial standard, style guide, and QA checklist the team follows Verify product, redemption, pricing, and compliance claims against internal sources before publication Own the briefs, templates, tooling, and process that turn a target question into a publishable page, and keep improving how content gets made Manage site architecture for citation: hub-and-spoke structure, internal linking, schema and structured data recommendations, and refresh cadence for pages losing ground Track share of AI citations by topic, AI referral traffic, engagement, and assisted pipeline in HubSpot and our AEO tooling; report monthly on what worked, what did not, and what changes as a result What We’re Looking For 5+ years in content, editorial, or SEO roles, with at least 2 years accountable for outcomes rather than output Hands‑on experience with answer engine or generative engine optimization A working editor's instincts and a portfolio of before‑and‑after work to show for it Comfort using modern AI tools as part of an editorial workflow, with a clear view of where they help and where they fall short Fluency with HubSpot or a comparable CMS and marketing platform, GA4 or similar analytics, and at least one SEO or AEO measurement tool Clear, direct written communication; you will write briefs, feedback, and reports far more often than articles Highly organized, self‑directed, and comfortable in a fast‑moving environment Bonus Points B2B SaaS or fintech experience selling to HR, marketing, or finance buyers Background in payments, rewards, incentives, or gift card products Familiarity with schema.org markup, structured data, and technical SEO fundamentals Experience reviewing compliance‑sensitive content (SOC 2, PCI DSS, GDPR language) Experience building or scaling a content operation, including the tooling and process behind it What We Offer Competitive base salary based on experience Ownership of a function that directly shapes how buyers find Giftogram Direct access to leadership and influence over where the content program goes next U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? Select... How would you describe your racial/ethnic background? Select... How would you describe your sexual orientation? Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Giftogram’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self‑Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Giftogram
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