Scale House Operator

The Scale House Operator/Basic Bookkeeper has responsibility for operating the scales and processing payments for incoming trucks with approved materials for unloading in the landfill. Sets up accounts, accepts various forms of payment and balances funds daily. Compiles, enters data and maintains the accounts payable processes for the site in accordance with the Company's accounting procedures and generally accepted accounting principles. Provides customer service to those entering the site and ensures the proper documentation is collected for each customer.


GENERAL QUALIFICATIONS

Knowledge Requirements

Minimum Education/Certification: High School graduate or equivalent is required.


Required Knowledge: Must have an overall knowledge of accounting and bookkeeping principles. Must be familiar with strategies for balancing and reconciling accounts. Must have knowledge of point-of-sale systems and Microsoft Excel and Word software.


Preferred Knowledge: Knowledge of WasteWorks system is preferred. Should have knowledge of trucking terms and vehicles.

Experience Requirements

Required Experience: Accounting experience is required. Specific experience working with accounts receivables is essential. Must have experience working with debits and credits and reconciling accounts.


Preferred Experience: Previous cash handling and balancing experience is preferred. Customer service experience would be helpful.


Skills Requirements

Required Skills: Must be detail-oriented, organized and able to manage a variety of tasks simultaneously with many interruptions. Must be a good time-manager and able to work independently. Strong verbal communications skills and the ability to deal effectively with trucking customers are essential. An excellent work ethic is important. Proficient computer skills are essential, particularly with Microsoft Word and Excel programs.


Preferred Skills: WasteWorks skills are preferred.

Requirements

Physical Demands/Work Environment Requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers are required. Must have the ability to work the hours and days required to complete the essential functions of the position as scheduled. Must have the ability to stand and sit frequently. Walking is required. Must be able to lift approximately 40 pounds when unloading office and other supplies. The ability to work with cleaning materials is essential. A valid North Carolina driver's license is required.

Mental Demands

Learning, thinking, concentration and the ability to work under the pressure of many interruptions and deadlines are essential. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to work in a fast-paced environment. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must perform work with honesty, integrity and strong ethics.

ESSENTIAL FUNCTIONS and BASIC DUTIES

• Manages the reclamation site office and ensures administrative tasks are completed in a timely and efficient manner.

• Checks-in and weighs vehicles/haulers that enter the center to dispose of construction and demolition debris. Verifies house accounts are in good standing and accept payments at the time of disposal in the form of cash, check, charge, or credit card. Processes payments.


• Provides excellent customer service and treats all customers and vendors with respect.

• Reviews incoming loads for acceptable materials, and request inspection by the tipping floor operators and/or managers when questionable loads are presented. Refusal of loads should be directed by the inspectors/manager unless the materials are banned by our operating permit.

• Calculates customer fees based on weight and type of debris/truck and in accordance with Company requirements.

• Operates a cash drawer. Reconciles cash daily and accounts for incoming and outgoing cash transactions. Balances the cash drawer accurately. Closes day in the point-of-sale system. Prepares cash control sheet reconciliations on a daily basis. Secures cash/checks and makes daily deposits to the bank.

• Accounts for sales invoices and ensures appropriate signatures are obtained.

• Reviews and organizes daily credit card deposits. According to the Company's accounting procedures, forwards payables invoices for appropriate approvals.

• Manages customer set-up in point-of-sale system in coordination with Accounts Receivables Supervisor in accordance with Company guidelines and procedures. Ensures credit worthiness and that information is properly and accurately input.

• Assigns truck decals for recurring customers and obtains credit information for customers requesting payment terms in accordance with Company accounting procedures.

• Posts customer payments (ROA - Receipt on Account) to their respective account on a daily basis.

• Processes cash disbursements according to Company guidelines. Process, records, and maintains paperwork for miscellaneous paid-outs through the cash drawer.

• Provides daily, weekly and monthly reports to management as required.

• Supports the center manager with payable requests, as required.

• Maintains organized and accurate accounts payable documentation to support inquiries and audit requirements.

• Coordinates with the Reclamation Manager or a third party for the collection of NSF checks and/or credit card charge backs.

• Reviews and enters into the system documentation for daily deposits (bank deposits, credit card and electronic check deposits).

• Conducts collection efforts with past due customers.

• Generates and reviews monthly customer statements. Has responsibility for mailing statements in a timely manner.

• Assists with customer inquiries and the analysis of customer accounts.

• Provides credit references for current customers as requested/needed.

• Maintains the cleanliness of the office. Ensure cleaning is completed and maintains office and cleaning supplies.

• Obtains and distributes mail daily.

• Understands and upholds the Griffin Brothers Companies mission statement. Must have knowledge of and comply with the "Employee Policy Handbook and Company Procedures".