Service Desk Analyst II - Fast, Customer-Focused IT Support
Netrio
Netrio is seeking a Service Desk Analyst to deliver frontline IT support for our clients. You will handle calls and tickets, resolve issues with speed, and document steps for knowledge sharing. You will collaborate with network engineers and project teams, learn client-specific practices, and aim for high customer satisfaction through clear communication. Required: associates or technical degree, 3–5 years IT support experience, and strong written and verbal communication. #J-18808-Ljbffr Netrio
- The Technical Support Analyst II at Aleron Group provides hardware and software support to internal staff and external customers across a broad range of technology challenges. The role includes desktop and remote desk-side support, 1st/2nd line help desk functions, and...CustomerRemote jobWork at office
- About the role The Service Desk Analyst will model the... ...service requests from customers and with speed and... ...Provide initial support for all calls and... ...COMPETENCIES Customer Focus Provide clear... ...of experience in IT Support including... ...player. Thriving in a fast-paced environment....CustomerWork experience placementWork at office
$65k - $75k
...solutions, workforce management, IT services, and more to meet the ever-... ...Job Summary: The Technical Support Analyst II works with internal employees as well as external customers to provide hardware and software... ...: Desktop support - desk side and remote phone support...CustomerWork at officeRemote workWeekend work- ...when it’s shared. Position: Service Desk Analyst I (7AM - 4PM) Location:... ...Role We are looking for a customer-focused Service Desk Analyst I to join... ...point of contact for technical support, you will help users... ...company office. In 2011, Synergy IT Solutions decided to do...CustomerWork experience placementWork at officeRemote workWork from homeHome office
$62.4k - $75k
...Description Role: Technology Support Analyst II Location: Buffalo, NY... ...Management: Log, track, and resolve service requests and incidents using... ...issues, solutions, and IT procedures. Team... ...productivity applications Strong customer service skills, with the...CustomerPermanent employmentWork at officeLocal area$23 - $29 per hour
...Now Hiring: It Support TechnicianProvide end user support, resolving... ...applications, with specific focus on Workforce Development and... ...of basic business math.Strong customer focus, including the ability... ...purposeProlonged periods of sitting at a desk and working on a computer....CustomerWork at officeImmediate start$52k - $72k
...process. Technical Support Specialist 2... ...(the analyst) reports to the... ...Director of End User Services of their respective... ...by the Campus IT Services Team... ...computers Manage help desk and department... ...updates. Customer Service... ...with a strong focus on customer service...CustomerWork experience placementWork at officeShift work$60k - $70k
Aleron in Buffalo, NY is seeking a Technical Support Analyst II knowledgeable in desktop support and IT troubleshooting. The role involves offering comprehensive support to end users and assisting with installations and deployments across the company. Qualified candidates...- Data Center Support TechnicianThe Data Center Support... ...point of contact for all customer engagement, daily... ...the health of critical IT systems NetworksServersPerform... ...protocolsCustomer service experienceIT system qualifications... ..., able to work in a fast paced constantly...CustomerRemote workShift workWeekend work
$59 per hour
...risks, improve compliance, and support evolving security... ...authentic selves to work. Strong focus on partnership, innovation, and... ..., listen to their needs, and customize visionary talent solutions that... ...executive search, and workforce services worldwide. What You'll Do...CustomerTemporary workWorldwide- ...Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates... ...training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in...CustomerDaily paid
- ...helping people and troubleshooting IT problems? Are you looking for a place... ...? ITPartners+ is looking for an IT Support Engineer II (internally titled Service Delivery Engineer II) to work with... ...-sharing opportunities (PShares) A focus on personal growth A fun work...Remote work1 day per week
- CTG in Buffalo, NY is seeking a Senior Support Technician to provide Level 2 technical support to internal... ...ensure timely, accurate resolutions and high customer satisfaction. The role involves imaging with MS Autopilot, desk-side support in the Buffalo office, managing...CustomerWork at office
$80k
CTG is seeking a Senior Support Technician to join our team in Buffalo... ..., ensuring a high level of customer satisfaction through timely, efficient... ...as well as outside vendors or service companies Contact, schedule,... ..., a Cegeka company, delivers IT and business solutions that...CustomerWork at officeLocal areaRemote work$54.4k - $81.6k
Role at a glance: Support customers and field technicians from the Buffalo office through phone, email, and the Case Management/CRM system.... ...field exposure and technical development, not routine field service or onsite escalation coverage. About the role The Core - Cooling...CustomerFull timeTemporary workWork at officeImmediate startRemote workFlexible hours- ...shared mission to help our customers elevate building... ...environmental impact, and support the infrastructure our... ...as a team member in a fast paced and continuously... ...support and/or customer service type team. Public speaking... ...collaboratively and a focus on results. Ability...CustomerWork at officeLocal area
$90k - $110k
...Entity: Consumer Products Services Division (CPSD) Department: Global... ..., client and business line support to the Americas region and global... ...and as a response to customer inquiries. Monitor, develop,... ...clients and colleagues in areas of focus and consumer products. Share...CustomerFull timeWork at officeLocal area$86.4k - $129.6k
...Advanced - Cooling Technical Support Specialist, you will provide... ...environments. You will help customers and technical teams solve complex... ...a U.S.-based remote position focused on advanced troubleshooting,... ...Technical Support, Field Service, Engineering, Quality, and other...CustomerFull timeTemporary workImmediate startRemote workFlexible hoursNight shift$23 per hour
...people like you. We offer a fast-paced collaborative... ...hiring for a Help Desk Technician I for our corporate... ...end-user help desk support by allocating,... ...provide Tier I end-user service desk support by allocating... ...according to SLA Resolve customer issues via phone, email...CustomerHourly payMinimum wageFull timeTemporary workCurrently hiringWork at officeLocal areaRemote workShift workWeekend work$60k - $75k
...liaison between the business users and the IT department, understanding and evaluating... ...provides strategic legal guidance and support across all areas of the business, including... ...solve problems to the satisfaction of the customer and company Positive and collaborative...CustomerFull timeCasual workRemote work- Who Are We?Taking care of our customers, our communities and each other. That’s the Travelers... ...sharing knowledge and best practices to support their development.What Will You Do?... ...of AI while maintaining productivity and service quality.Acquire and maintain relevant Insurance...CustomerFull timeFor contractorsWork at officeLocal areaNight shift
- ...leader in delivering technology services and solutions to the world’s... ...consumers. Dynamic Server Support is a senior position that... ...activities for desktops, laptops, Desk Side Support, ESF, and... ...Responsibilities Provide customer support for designated equipment...CustomerWorldwideLong distanceNight shift
$16.61 - $18.13 per hour
Responsibilities Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur...CustomerWork experience placementLocal area$80k - $90k
...ProgrammerOverview:Are you an experienced IT Programmer who loves... ...applications, build web services, manage database integrations, and support business-critical systems... ...who thrives in a fast-paced environment where... ...wellness and community-focused programsOpportunity to work...Full timeWork at officeShift work- ...afford. Summary of role The IT Help Desk Technician serves as a key point... ...to resolve issues and support day-to-day technology needs.... ...out system upgrades, including service enhancements, certificate renewals... ...we simplify the complex, focus on efficiency over bureaucracy...Work at officeRemote work
$16.61 - $18.13 per hour
Entity: CSL Plasma Job Category: Plasma Operations Job Family: Plasma Center Operations Job Type: Part Time Location: BUFFALO, New York, United States Employer Reference: R-290686 Job Description Responsibilities: •...CustomerPart timeWork experience placementLocal area$136.44k - $181.91k
...on infrastructure customers rely on today and... .... The Director II Sales, SLED oversees... ...Security, Managed Services, and Datacenter... ...management, and customer focused sales efforts for... ..., even in a fast moving, AI‑focused... ...meet them. With real support and shared...CustomerFull timeTemporary workLocal area$55k - $65k
...seeking an entry-level Information Technology Support Specialist to provide first-line IT support in Buffalo or Rochester, NY.... ...strong technical skills, exceptional customer service abilities, and the capability to adapt to a fast-paced environment. Salary ranges from $5...Customer$65.79k - $87.72k
...work on infrastructure customers rely on today and... ...The Account Manager II is responsible for developing... ...of technology services and products. Success... ...Schedule This position supports the East Region,... ...connected, even in a fast moving, AI‑focused organization. We set...CustomerFull timeTemporary workRemote workNight shift- ITPartners+ is seeking an IT Support Engineer II to provide front-line IT support to partners in a hybrid role based in the Greater Buffalo area. You will troubleshoot issues, set up hardware, and engineer long-term solutions while collaborating with engineers and vendors...
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