Senior Product Specialist

Senior Product Specialist

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.

Product Specialists help shape product strategy, lead regulatory and bureau implementations, and partner closely with Pricing, Actuarial, Underwriting, and IT to deliver profitable, market‑leading solutions. This is a highly visible role with real influence over product direction and long‑term growth.

Responsibilities include:

• Manage the end to end coverage form and rule product development lifecycle, from ideation to launch and post launch optimization.
• Review, manage and monitor adoption and implementation of bureau form and rule changes for assigned line of business.
• Coordinate and collaborate with Pricing, Actuarial and Underwriting to define product
• Lead implementation for new and revised form changes including providing filing memorandums, filing support, rate and rule manuals and support for rate development.
• Execute on product changes that support multi-year strategy and product roadmap ensuring alignment with business objectives.
• Lead the research of regulatory changes and customer needs to shape product strategy and innovation. Provide support for analyzing customer data and feedback to refine existing products and develop new offerings.
• Develop and maintain product documentation, policy language, rate and rule manual pages and product catalogs for all assigned products.
• Directly manage or provide staff support for special projects as assigned by manager.
• Responsible for final maintenance and new product requirements, user stories and specifications in collaboration with IT and other stakeholders.
• Provide support to H.O. and regional personnel for rule and form inquiries and interpretations.
• Work closely with all departments to ensure timely creation of products and systems for delivery to our customers and to the public.
• Assist with regional personnel on training needs to promote our programs' competitive advantages.
• Performs other duties as assigned.
• Conforms with all corporate policies and procedures.

Qualifications include:

• 5+ years experience in a commercial lines role preferred
• Commercial Auto Experience Preferred
• Bachelor's Degree preferred or equivalent business experience.

Location: New Hartford, NY or Charlotte, NC

Hybrid May Consider remote

Salary Range: $90,300 - $127,000

We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.