Chart Retrieval Specialist- Chattanooga (TN)

Chart Retrieval Specialist – Chattanooga, TN Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible, and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavants are building the future of how data is connected and used to improve health. Key Job Details Drive up to 100 miles daily. Hybrid (home office and field). Additional compensation: mileage reimbursement & per chart incentive. Weekly hours vary (average 20–28 hr weekly). Cross‑training opportunities. Requires availability Monday‑Friday 8:00 am–5:00 pm in your time zone. Responsibilities Visit provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant‑provided laptop and equipment. Work an average of 20–28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months. Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, and providing daily updates regarding progress, challenges, and completed tasks. Access and manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked and arriving at pre‑scheduled appointments prepared and on time. Use the designated platform to confirm the correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshoot any technical issues as they arise. Work independently to meet department goals for chart retrieval accuracy and efficiency. Complete end‑of‑day activities in designated company systems, including daily logging of work hours into the time‑management system and daily logging of mileage and reimbursements into the expense‑reporting system. Adhere to the Company’s Code of Conduct and policies and maintain HIPAA compliance. Cross‑train in multiple departments to provide support and supplement additional hours as needed. If desired, travel opportunities may be available with assignments in different geographic areas as needed. Assist with additional work duties or responsibilities as evident or required. Qualifications High School Diploma or equivalent required. Availability between 8 am–5 pm at least three consecutive days per week required. Must have a reliable, insured personal vehicle with a valid driver’s license in good standing. Must have reliable internet service and a phone capable of communicating with remote supervisors. Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers. Proven track record of punctuality, reliability, quality work, and ability to follow directions. Ability to work independently with minimal supervision. Ability to troubleshoot and/or overcome technical issues as they arise. Highly dependable – arriving to appointments on time and maintaining clear communication with supervisor and Regional Team. Business casual attire and a high level of professionalism required at all times. Access to a high‑speed internet connection. Positive attitude and desire to learn through training (full five‑day training program begins upon hire). Ability to roll and lift a 45 lb equipment case for medical chart retrievals or maneuver a 25 lb soft case. Additional Details This is a part‑time role with varied hours. Some weeks may be busier than others based on demand. Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites. Competitive mileage reimbursement is provided for a portion of mileage driven to sites. Datavant will provide paid training and support necessary for you to succeed in this role. Working Conditions Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations. Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle (or where appropriate, traditional public transportation such as bus, train, subway) for business purposes. Physical Requirements Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 lb or less) are required about 25% of the time, while medium levels (20 to 40 lb) of lifting and carrying are required less than 5% of the time. High levels (52 lb) of lifting are required under 2% of the time. Equal Employment Opportunity Statement Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status. For more information about our commitment, please review our EEO Commitment Statement. 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