Clinical Instructor
InstantServe LLC
Clinical Documentation Principal Trainer (Epic)
REMOTE/ Raleigh NC
Clinical Documentation Principal Trainer responsible for developing and delivering EHR training, supporting providers, and optimizing documentation workflows. Partners with informatics and IT to improve efficiency, compliance, and patient care outcomes.
MUST BE A CERTIFIED CLINICAL DOCUMENTATION PRINCIPLE TRAINER FROM EPIC.
Training Development & Delivery (40%)
Design, build, and maintain training curriculum for clinical documentation workflows (e.g., provider documentation, templates, SmartTools)
Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
Develop training materials including manuals, eLearning modules, quick reference guides, and simulations
Ensure training content aligns with system updates, regulatory requirements, and organizational standards
EHR & Workflow Expertise (25%)
Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
Collaborate with application analysts and informatics teams to understand system design and changes
Translate technical build into end-user training content
Support go-live readiness activities and command center operations
Optimization & Continuous Improvement (20%)
Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
Partner with Clinical Informatics to support optimization initiatives and standardization efforts
Update training materials and strategies based on system enhancements and user needs
Promote best practices for accurate, efficient, and compliant documentation
Governance & Collaboration (10%)
Participate in governance structures and workgroups related to clinical documentation
Provide input on system design decisions impacting documentation workflows
Ensure alignment with enterprise documentation standards and regulatory requirements
Support & Evaluation (5%)
Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics
Provide ongoing support and coaching to end users
Maintain training environment and related documentation
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