Water Quality & Environmental Compliance Program Manager

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Missouri American Water is seeking a compliance-minded, results-driven individual to join our team in Neosho, MO! As the Water Quality & Environmental Program Manager, you will get to work with both water and wastewater including sampling, troubleshooting, customer interaction, and maintaining documentation and regulatory reporting. Our ideal candidate will have experience sampling and have existing knowledge of water and/or wastewater regulations and compliance standards. Responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. Responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implements the day to day collection of water quality samples. Implements programs to ensure compliance with all water quality and environmental regulations. Assists in resolving treatment issues. Investigates water quality complaints and determines course of action needed. *Please note that this role is located at our operations in Neosho, MO. Key Accountabilities

• Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for assigned facilities.
• Conduct advanced sampling and/or analysis and special projects. (50%)
• Obtain, prepare, file and maintain all regulatory reports and records.
• Manage required permits and make any necessary modifications and renewals.
• Participate in internal and external audits and represent American Water with regulators and customers.
• Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (10%)
• Supervise, monitor, and calibrate analyzers/equipment, etc. to ensure established standards of performance and accuracy are maintained (10%)
• Conduct advanced projects and prepare reports as needed (5%)
• Investigate and respond to escalated water quality complaints or concerns.
• Responsible for planning, preparing and controlling the portion of the financial plan relating to responsibilities (5%)

Knowledge/Skills

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations
• Regulatory knowledge of proper lab analytical testing methods
• Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems

Experience/Education

• Bachelor's degree preferred
• Will consider equivalent work experience in related field/industry
• Minimum Five (5) years experience in water, wastewater, and laboratory operations

Travel Requirements

• Local and regional travel
• Rare overnight travel may be required
• Valid state driver's license required

Work Environment * Laboratory, Indoor/Outdoor, production/office environments Work Schedule

• Full-time, On-site
• Monday-Friday, day shift
• On call responsibility

CompetenciesPlans & AlignsDecision MakingCommunicates EffectivelyBuilds NetworksAction Oriented Missouri American Water is seeking a compliance-minded, results-driven individual to join our team in Neosho, MO! As the Water Quality & Environmental Program Manager, you will get to work with both water and wastewater including sampling, troubleshooting, customer interaction, and maintaining documentation and regulatory reporting. Our ideal candidate will have experience sampling and have existing knowledge of water and/or wastewater regulations and compliance standards.