Engineering Support Supervisor

Engineering Support Supervisor

Tacoma Power's Transmission & Distribution (T&D) section is looking for an Engineering Support Supervisor to provide leadership within the Engineering Products and Services team.

This position directs, supervises, and evaluates the day-to-day activities of personnel responsible for prioritizing improvements to the GIS product; managing the backlog of GIS data, mapping, and drawing updates from work orders and other sources, including service points, pole attachments, and connection objects for advancement to the Outage Management System; responding to PDRs related to GIS data and/or mapping products; and generating specialty mapping products and GIS data queries. The staff supervised provide critical support to operations, asset management, joint use permitting, and engineering personnel, and the data and products owned and managed by the supervised work group are essential to the safe, reliable, and affordable construction, maintenance, and operation of Tacoma Power's electric utility transmission and distribution system.

Responsibilities Include:

• Lead, direct, and evaluate engineering technicians and analysts responsible for maintaining and improving GIS data, maps, and drawings.
• Facilitate staff meetings and participate as part of the T&D Engineering leadership team.
• Serve as GIS Data Owner and act as a sponsor on GIS and AutoCAD standards committees.
• Oversee contractors and augmented resources; support contractor selection and manage contracts as needed.

• Manage backlog of GIS data updates from work orders, service points, pole attachments, and other sources.
• Negotiate and define service levels for data accuracy and timeliness; deploy appropriate tools and processes to meet expectations.
• Develop and refine SOPs, performance metrics, and workflows related to GIS data management and drawing production.
• Identify customer needs (e.g., Asset Management, Line Operations, Locators) and manage expectations through clear communication.

• Communicate performance expectations and provide coaching, feedback, and growth opportunities to staff.
• Form hiring panels, conduct interviews, recommend hiring decisions, and onboard new staff.
• Conduct probationary reviews and ongoing one-on-one meetings.

• Coordinate staffing, cross-training, and resource allocation within Engineering Products & Services to meet business priorities.
• Assign projects and general areas of responsibility to engineering technicians and analysts.
• Review and approve staff leave requests and telework agreements and manage scheduling.

• Advise on cost center Operations & Maintenance budget development and propose detailed cost-element recommendations.
• Monitor budget performance and prepare spending projections.
• Review and approve overtime, time entry, and travel expenses within authority; recommend travel authorizations.
• Approve purchases within delegated authority.

Qualifications

Minimum Education* Bachelor's degree in GIS, engineering, planning or directly related field Minimum Experience 5 years of directly related experience in providing support functions to engineers including 1 year prior at senior, lead and/or supervisory level

*Relevant education and experience may substitute for one another on a year-for-year basis

Selection Process & Supplemental Information

Apply

All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position.

Appointment is subject to references and passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483.

A Commitment to Equity & Diversity At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

Compensation & Benefits Pay Details: Annual Salary $132,995.20 - $161,657.60 Employee Benefits | City of Tacoma

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at View phone number on click.appcast.io by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at View phone number on click.appcast.io between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.