Liaison Clerk

Job Description

Job Description

About Us

Fuego Corporation is a faith-based, mission-driven organization committed to sparking flames of hope and creating strategic life interventions in family services and education.

Through Kulima Care Family Services and M.H.G. Preparatory Academy, we work to strengthen families, support vulnerable children, and equip students for academic and personal success.

We are seeking a dependable, organized, professional, and people-oriented Liaison Clerk to provide administrative, communication, and operational support across both organizations.

This position is ideal for someone who enjoys working with people, managing multiple responsibilities, maintaining accurate records, and helping an organization operate efficiently.

Position Summary:

The Liaison Clerk serves as a primary point of contact for families, foster parents, state workers, prospective foster homes, school parents, and community partners.

The successful candidate will manage front desk operations, maintain agency and school documentation, coordinate communication, and provide administrative support to ensure daily operations run smoothly.

This is a non-clinical, non-supervisory position requiring strong organizational skills, professionalism, confidentiality, and excellent time management.

Key Responsibilities:

Administrative & Front Desk Support:

• Answer and direct incoming phone calls professionally.
• Welcome visitors, families, and community partners.
• Maintain organized electronic and physical files.
• Prepare, scan, upload, and process documentation.
• Monitor emails, messages, and administrative requests.
• Assist with scheduling appointments, meetings, and follow-ups.
• Maintain an organized and professional front office.

Kulima Care – Family Services Support:

• Communicate with foster parents regarding paperwork, appointments, training, and agency requirements.
• Assist with maintaining foster home files and documentation.
• Communicate with state workers regarding administrative matters and requested information.
• Respond to inquiries from prospective foster parents.
• Assist with foster parent recruitment, referrals, and initial application processes.
• Track outstanding documents and follow up to ensure timely completion.
• Support agency staff with assigned administrative and operational responsibilities.
• Transport Clients and assist with after-hours emergency calls

M.H.G. Preparatory Academy – School Support:

• Assist with communication between school staff, parents, and prospective families.
• Respond to inquiries regarding enrollment, admissions, and school activities.
• Assist with student records, forms, and administrative documentation.
• Coordinate school tours, parent meetings, and follow-up communication.
• Support school events, student activities, and daily office operations.
• Assist school leadership with clerical and organizational needs.

Qualifications:

Required:

• High school diploma or GED. Associate's degree or higher - preferred
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office, Google Workspace, email, and general computer applications.
• Must have reliable Transportation.
• Ability to maintain confidentiality and handle sensitive information.
• Professional telephone etiquette and customer service skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Dependable attendance and consistent follow-through.

Preferred:

• Previous administrative, receptionist, or clerical experience.
• Experience in education, social services, foster care, or nonprofit organizations.
• Familiarity with electronic recordkeeping and database systems.
• Experience working with families, children, and community organizations.

What We're Looking For:

We are looking for someone who is more than just an individual answering phones. We need a team member who understands that every phone call, every document, every family interaction, and every completed task contributes to our mission.

The ideal candidate is proactive, dependable, compassionate, detail-oriented, and capable of balancing responsibilities between two organizations.

You must be able to take initiative, manage your time effectively, follow through on assignments, and maintain professional boundaries.

Why Join Our Team?

At Fuego Corporation, we believe that building people is how we build organizations.

You will have the opportunity to support meaningful work in education and family services while helping create a welcoming, organized, and responsive environment for the children and families we serve.

How to Apply

Interested candidates should submit a resume and a brief statement describing their administrative experience and interest in working with children and families.

Kulima Care Family Services & M.H.G. Preparatory Academy
Louisville, Kentucky

Fuego Corporation is an equal opportunity employer.