Sheraton Philadelphia Downtown - Server

Join Our Team as a Server!

As a Server, you're the dining room's MVP! You'll wow our guests by juggling orders with a smile, chatting up the menu like a pro, and turning every visit into a memorable experience. Whether you're taking orders, serving up delicious plates, or keeping things spotless and organized, you bring energy, personality, and top-notch servicealways following our company's playbook and safety game plan.

• Guest Experience Guru: Create warm, memorable dining moments by greeting guests with a smile, taking accurate orders, and making sure every need is met from start to finish.
• Menu Mastermind: Know the menu inside and out from ingredients and dietary needs to daily specials and alcohol service guidelines so you can guide guests like a pro.
• Accuracy Ace: Deliver food and drinks quickly and flawlessly, with attention to detail that keeps orders spot-on and guests happy.
• Table Tactician: Juggle multiple tables with ease, keeping service smooth, spaces clean, and your cool in high-pressure moments.
• Payment Pro: Handle transactions with precision, close checks confidently, and follow all company and security protocols like a seasoned cashier.
• Cleanliness Champion: Keep the service area spotless and safe, following hygiene regulations and certification standards without missing a beat.
• Stamina Specialist: Stay energized and on your feet lifting, bending, and moving with strength and endurance throughout your shift.

Key Skills & Responsibilities:

Education & Experience:

• High school diploma or equivalent preferred.
• Previous experience in hospitality or food & beverage service is a plus.
• Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally.
• Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler's Card) as per state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes. Relax at our welcoming Terrace restaurant or bar and coffee shop, the Local. Our 759 reimagined guest rooms feature comfortable beds that invite guests to wind down after a busy day, as well as fantastic views of the Benjamin Franklin Parkway, a scenic boulevard that runs through the cultural heart of Philadelphia. For meetings, our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion anyone wants to celebrate.