Housekeeping Supervisor
Monarch Place
Job Description
Job Description
Description:
Housekeeping Supervisor (Hourly) – Downtown Worcester Hotel
Join our dynamic team at a bustling 199-room hotel located in the heart of Worcester, MA. We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee daily operations, ensure exceptional cleanliness standards, and provide excellent guest service. This is an excellent opportunity for a motivated individual looking to grow within the hospitality industry and contribute to a welcoming and well-maintained environment.
Key Responsibilities:
- Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services
- Inspect guest rooms, public areas, and back-of-house spaces to maintain high cleanliness and safety standards
- Train, mentor, and evaluate housekeeping team members to promote professional development
- Manage daily staffing schedules and assign tasks to meet occupancy demands
- Monitor inventory levels of cleaning supplies and linens, and place orders as needed
- Address guest requests and resolve any issues related to cleanliness or service promptly and professionally
- Enforce hotel policies and safety procedures to ensure a secure environment for staff and guests
- Collaborate with other departments to ensure smooth hotel operations and guest satisfaction
Skills and Qualifications:
- Previous supervisory experience in hospitality or housekeeping preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to lead and motivate a team in a fast-paced environment
- Knowledge of cleaning chemicals, equipment, and safety protocols
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent; hospitality or management training is a plus
We pride ourselves on fostering a positive work environment that values teamwork, professionalism, and growth. Join us and be part of a vibrant hotel team committed to delivering memorable guest experiences and maintaining the highest standards of cleanliness and service.
Requirements:$23 per hour
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