Housekeeping Supervisor

Job Description

Job Description

Description:

Housekeeping Supervisor (Hourly) – Downtown Worcester Hotel

Join our dynamic team at a bustling 199-room hotel located in the heart of Worcester, MA. We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee daily operations, ensure exceptional cleanliness standards, and provide excellent guest service. This is an excellent opportunity for a motivated individual looking to grow within the hospitality industry and contribute to a welcoming and well-maintained environment.

Key Responsibilities:

- Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services

- Inspect guest rooms, public areas, and back-of-house spaces to maintain high cleanliness and safety standards

- Train, mentor, and evaluate housekeeping team members to promote professional development

- Manage daily staffing schedules and assign tasks to meet occupancy demands

- Monitor inventory levels of cleaning supplies and linens, and place orders as needed

- Address guest requests and resolve any issues related to cleanliness or service promptly and professionally

- Enforce hotel policies and safety procedures to ensure a secure environment for staff and guests

- Collaborate with other departments to ensure smooth hotel operations and guest satisfaction

Skills and Qualifications:

- Previous supervisory experience in hospitality or housekeeping preferred

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal abilities

- Ability to lead and motivate a team in a fast-paced environment

- Knowledge of cleaning chemicals, equipment, and safety protocols

- Flexibility to work varied shifts, including evenings, weekends, and holidays

- High school diploma or equivalent; hospitality or management training is a plus

We pride ourselves on fostering a positive work environment that values teamwork, professionalism, and growth. Join us and be part of a vibrant hotel team committed to delivering memorable guest experiences and maintaining the highest standards of cleanliness and service.