Patient Coordinator (Cawley Physical Therapy)

Patient Coordinator

State of Location: Pennsylvania

Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description: Patient Coordinator: Full Time 40 hours/week Mountain Top, PA Cawley PT, part of the Ivy Rehab Network

Why Choose Ivy?

Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture

Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success

Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development

Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes

Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities

Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care

Empowering Values: Live by values that prioritize teamwork, growth, and serving others

Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred Proficiency in Microsoft Office applications such as Excel, Word, and Outlook Great time management and ability to multi-task in a fast-paced environment Self-motivated with a drive to exceed patient expectations Adaptability and positive attitude with fluctuating workloads Self-motivated with the eagerness to learn and grow Dedication to exceptional patient outcomes and quality of care