Senior Director, Lending & Relationship Management, Community Development Fund

Description

The National Community Reinvestment Coalition (NCRC) was formed in 1990 by national, regional, and local organizations to increase the flow of private capital into traditionally underserved communities. NCRC has grown into an association of more than 600 community-based organizations that promote access to financial services to create and sustain affordable housing, job development, and vibrant communities for America's working families. NCRC's vision is for a nation where all people, regardless of class or race, have the same opportunity to build wealth, be upwardly mobile, and realize their full potential.

NCRC's Community Development Fund (CDF) is a mission-driven Community Development Financial Institution (CDFI) dedicated to expanding access to capital for small businesses, nonprofit organizations, and community development projects in underserved communities. Through responsible lending, technical assistance, and strategic partnerships, we support entrepreneurs, create jobs, and strengthen local economies. Our work focuses on serving low- to moderate-income communities, minority-owned businesses, women entrepreneurs, and historically undercapitalized markets.

The Senior Director provides supervisory oversight of CDF functions, including business development, relationship management, lending, small business technical assistance and training, and loan operations. The Senior Director serves as a key external representative of the CDF, building relationships with funders, investors, partners, and the broader community development ecosystem. This role is ideal for a community development finance leader passionate about expanding economic opportunity and leading high-impact teams.

Key Responsibilities

Business Development & Relationship Management

· Lead and grow the CDF's lending pipeline through proactive outreach and partnership development

· Build and manage strategic relationships with community partners, economic development organizations, chambers of commerce, technical assistance providers, philanthropic funders, and impact investors

· Actively represent the CDF externally through community events, industry conferences, workshops, and networking opportunities

· Identify opportunities to expand lending programs, capital sources, and service offerings

· Cultivate relationships with borrowers, serving as a trusted advisor to small businesses, nonprofits, and community developers

Lending & Portfolio Oversight

· Provide oversight of loan origination, structuring, underwriting, and credit decision processes

· Ensure lending activity aligns with CDF credit policies, mission objectives, and risk management standards

· Oversee portfolio health, performance monitoring, covenant compliance, and annual loan reviews

· Support management or restructuring of challenged loans as necessary

· Ensure financing solutions serve low- to moderate-income communities, minority-owned businesses, women entrepreneurs, and underserved markets

Staff & Program Oversight

· Directly supervise and develop staff responsible for small business technical assistance and

loan operations

· Foster a high-performance, mission-driven team culture focused on impact and accountability

· Set performance goals, conduct reviews, and support professional development for direct reports

· Build team capacity to scale CDF programs and deepen community impact

Leadership & Organizational Management

· Drive department-wide performance, outcomes, and mission alignment

· Collaborate with the NCRC Executive Director and senior leadership team on organizational priorities

· Participate as needed in the CDF in strategic planning, budget development, and reporting

· Lead continuous improvement of CDF programs, policies, and procedures

Community Impact & Reporting

· Oversee CDFI Fund compliance, certification, and reporting requirements

· Lead tracking and communication of community impact metrics to funders, grant partners, and impact investors

· Ensure documentation of outcomes including job creation and retention, support for minority- and women-owned businesses, investment in LMI communities, and small business growth

· Support grant applications and funder stewardship in partnership with NCRC development staff

Requirements

· Bachelor's degree in Finance, Business, Economics, Public Policy, or related field required; Master's degree preferred

· 8+ years of progressive experience in community development finance, CDFI lending, commercial lending, or related field

· 5+ years in a management role with direct staff supervision

· Deep knowledge of the CDFI ecosystem, including CDFI Fund programs, certification requirements, and compliance

· Proven track record in business development, lending, and portfolio management

· Strong financial acumen including credit analysis, risk assessment, and loan structuring

· Excellent written, verbal, and interpersonal communication skills

· Demonstrated commitment to economic inclusion, racial equity, and community development

Preferred

· Experience at a CDFI, community bank, nonprofit lender, or impact investing organization

· Familiarity with SBA lending programs (7(a), 504) or other government-backed lending programs

· Knowledge of community development finance tools such as New Markets Tax Credits, program-related investments, or grant-supported lending

· Experience working with underserved entrepreneurs, diverse communities, or historically marginalized populations

· Bilingual or multilingual skills

Knowledge, Skills & Competencies

· Leadership presence and the ability to inspire and manage teams

· Commitment to economic inclusion and community development

· Strong relationship-building and stakeholder engagement skills

· Ability to evaluate credit risk while supporting mission-aligned lending

· Excellent written and verbal communication skills, including ability to present to Boards and funders

· Ability to explain financial concepts to non-financial audiences

· Strong organizational and time management skills

· Entrepreneurial mindset and problem-solving ability

· Ability to work collaboratively across teams and organizational levels

Why Join Us

At NCRC's CDF, you will have the opportunity to apply your financial expertise and leadership skills to create meaningful, lasting community impact. As Senior Director, you will shape the direction of a growing CDFI and lead a team dedicated to expanding economic opportunity for entrepreneurs and communities that have historically faced barriers to capital.

We offer:

· Competitive compensation

· Medical, Dental, Vision, Disability, Life, FSA, and Legal Plans

· 401(k) retirement plan

· Paid parental leave

· Generous paid time off

· Professional development and training

· Opportunity to contribute to mission-driven community impact