Lab Manager

Job Description

Position: Lab Manager

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Location: FIVE Labs Las Vegas (This position is based in Las Vegas, NV)

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Summary

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The Lab Manager is responsible for the successful planning and execution of programs hosted at the FIVE Labs Las Vegas facility and supported off-site locations. This includes collaborating with program sponsors, colleagues, and Account Managers to understand and document needs, and to ensure seamless orchestration and execution of each program.

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The Lab Manager oversees setup, support, and teardown for all assigned programs, and manages instrumentation, equipment, specimen, and supply inventory. The Lab Manager is required to be on-site for the full duration of each assigned program to ensure that attendee and sponsor needs are fully met.

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Key Duties

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• Collaborate with FIVE Labs team members to deliver consistent, high-quality programs.
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• Engage with clients to share FIVE Labs’ network and capabilities, when appropriate.
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• Coordinate procurement of specimens and program materials.
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• Receive and verify specimens, ensuring all paperwork is accurate and complete.
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• Prepare specimens, instrumentation, and equipment for programs.
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• Ensure all specimens are treated with dignity and respect.
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• Maintain accurate specimen inventory and update records after each program.
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• Prepare outbound specimen shipments as required.
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• Maintain the facility in a “tour-ready” condition at all times.
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General Responsibilities

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• Support overall site maintenance and management of equipment.
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• Supervise lab support staff and coordinate with AV processes and contracted equipment providers.
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• Partner with the Client Services Manager and Account Managers to exceed client expectations.
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Work Schedule & Conditions

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• Full-time role with frequent weekend, early morning, and evening responsibilities.
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• Surgical environment with exposure to cadavers, odors, blood-borne pathogens, complex equipment, radiation hazards, and frequent lifting of heavy items.
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• Occasional travel required to other FIVE Labs facilities (Atlanta, Boston, Los Angeles, San Diego, Tampa, and future sites).
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Preferred Qualifications

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• Bachelor’s degree in a life science, healthcare, or related field; or equivalent experience.
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• Prior experience in a bioskills lab, surgical training environment, or medical device industry.
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• Strong organizational skills with the ability to manage multiple programs simultaneously.
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• Experience supervising staff or coordinating contractors/vendors.
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• Proficiency in handling and maintaining surgical equipment and instrumentation.
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• Working knowledge of biosafety, OSHA, and specimen handling protocols.
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• Excellent communication and customer service skills.
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• Ability to troubleshoot equipment and AV issues during programs.
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• Comfort with travel and a flexible work schedule.
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