Community Relations Programs Assistant

: Description:

About Denver Botanic Gardens : Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family - as well as world-class exhibitions, education, and plant conservation research programs.

For more information, visit us online at

Denver Botanic Gardens is currently seeking a Seasonal Community Relations Programs Assistant in our Marketing and Social Responsibility Department Department! Read below to see if the requirements might be a good fit for you:

Position Summary

This position supports the Community Relations team, reporting to the Associate Director of Community Relations within the Marketing and Social Responsibility Department. Responsibilities include assisting in the planning of programs that improve community relations and access to Denver Botanic Gardens. The role serves as on-site support during programs and events, requiring a proactive, solution-oriented approach in interactions with community partners, colleagues, and visitors.

This is a part-time, seasonal role of 24 hours weekly, with an anticipated start and end date of May 10 - August 16, 2024.

Requirements:

General Duties and Responsibilities

• Schedules, manages, and coordinates group visits to the Gardens as part of The Clinton Family Fund Go2Gardens Free Shuttle Program.
• Assists with programs day-of-operations including set-up, greeting guests and instructors, and tear-down.
• Troubleshoots issues during shuttle visits or events and provides feedback from community members.
• Assists with program reporting for donors including photography, video documentation and written reports.
• Develops positive relationships with organizations, businesses, and community members.
• Updates and maintains the community partner database.
• Performs administrative tasks such as budgeting and monitoring the community relations inbox.
• Maintains regular attendance at the worksite, with remote work subject to management discretion.
• Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
• All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.

Position Qualifications: Knowledge, Skills, and Abilities

• Ability to manage multiple priorities concurrently and work autonomously.
• Ability to maintain composure under pressure and handle stressful situations effectively.
• Must have a collaborative and cooperative attitude towards colleagues and the public.
• Must have strong attention to detail, organizational skills, and ability to prioritize tasks under pressure and amid interruptions.
• Must be proficient in collaboration, teamwork, and relationship-building.
• Knowledge in effective problem-solving skills, strategic thinking, and adaptability to change.
• Demonstrated organization, planning, and deadline management abilities.
• Must have high integrity and ethical standards.
• Must be self-motivated and disciplined in setting and achieving work objectives.
• Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
• Ability to maintain stability under pressure and able to deal well with stressful situations.
• Ability to be flexible and willing to modify plans, when necessary, throughout the day.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays.
• Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
• Ability to work overtime as necessary.
• Must be a positive representative of the Gardens both internally and externally at all times.
• Must work with respect and cooperation at all times with fellow employees and the public.
• Must be committed to working safely at all times.

Experience/Education:

• Bachelors degree and/or combination of education and equivalent experience in marketing, communications, event planning, or related field is preferred.
• Internship or prior experience in Community Relations is beneficial.
• Minimum of 1 years of experience in customer service, event planning, or related experience required.
• Bilingual proficiency in English/Spanish is highly desirable.
• Proven track record of working effectively with diverse audiences, spanning from young children to senior adults.

Travel:

Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.

Come work for a place that offers you SO much more than just a paycheck!