Data Entry Clerk/Customer Support

Job Description

Job Description

Location: Placentia, CA (In‑Person) Company: JY Designs & Creations, Inc. (Oooh Yeah!, Oooh Geez!, Sock It Up, Knock! Knock!)

About Us

JY Designs & Creations, Inc. is a fast‑growing manufacturer and distributor of novelty socks, slippers, slides, and accessories. We supply retailers nationwide and operate multiple brands under one roof. Our office is hands‑on, fast‑paced, and highly collaborative — and we’re looking for a reliable, detail‑driven team member to help keep our operations running smoothly.

Position Summary

The Data Entry & Office Operations Assistant plays a key role in keeping our office organized, accurate, and running efficiently. This position supports multiple departments — including operations, sales, customer service, and inventory — and is ideal for someone who is dependable, detail‑oriented, and comfortable working in a busy wholesale environment.

Key Responsibilities

Data & Systems

• Enter and update product, pricing, UPC, and inventory data in our ERP/OMS system
• Receive incoming inventory into the ERP system when containers arrive (warehouse handles physical unloading)
• Maintain clean digital records, spreadsheets, and shared folders

Office Operations

• Answer incoming phone calls and general business inquiries (reception-style role)
• Maintain office supplies, reorder stock, and keep work areas organized
• Assist with printing, filing, scanning, and general administrative tasks
• Support customer service with basic inquiries and follow-ups

Sales & Trade Show Support

• Assist with preparing rep kits, line sheets, samples, and sales materials
• Help with trade show preparation (packing, organizing, printing materials)
• Some travel to trade shows to support the sales team (Not often and as needed)

Cross-Department Support

• Provide backup assistance to operations, sales, and administrative staff
• Help maintain smooth workflows and documentation across teams

What You Bring

• Strong attention to detail and accuracy — you catch mistakes others miss
• Fast typing speed (40WPM+) and comfort working in spreadsheets
• Ability to learn new systems quickly (ERP, OMS, Shopify, etc.)
• Clear communication and a friendly, professional demeanor
• Solid organizational skills and the ability to prioritize tasks
• Reliability — you show up, follow through, and keep things moving
• Experience in data entry or office administration preferred

Qualification

• Familiar with Google suites including but not limited to Gmail, Google drive, Google calendars, Google tasks etc.
• Familiar with Microsoft excel and formulas like Vlookup
• ERP systems (QuickBooks, OMS, or similar), 2 years experience
• Other software
• Standard office equipment
• Education background: Associate level or above

Schedule & Location

• Full‑time
• In‑person at our Placentia, CA office
• Monday–Friday (08:00AM – 04:30PM)

Benefits

• Paid time off
• Employee discounts
• Career Growth Opportunities