Manager
Torsap Thai Kitchen
Restaurant Floor Manager Manages the restaurant operation to ensure efficient and profitable operations. Reports to the Restaurant Store Lead. Responsibilities Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them feedback. Training staff in all hospitality and culinary standards. Ensuring employees adhere to company uniform standards and all policies and procedures. Understanding and implementing company policies, procedures, and standards. Meeting and greeting customers. Running the front of the house and back of the house. Advising customers on menu and beverage choices. Ensuring that all guests feel welcome and receive responsive, friendly, and courteous service. Recruiting, training, and motivating staff. Stepping into necessary roles when employees are absent. Taking responsibility for the business performance of the restaurant and analyzing and planning restaurant sales levels and profitability. Organizing marketing activities such as promotional events. Responsible for opening and closing checkout processes. Ensuring all restaurant equipment is maintained and working properly. Planning and coordinating menus. Other duties as needed. Qualifications Minimum of 2 years of full-service restaurant experience. Must be at least 21 years of age. Proficient in Microsoft Office (Excel, PowerPoint, Word). Technically savvy with a minimum of 2 years of experience with restaurant POS systems, computers, and online delivery and carry out apps. Ability to reach, bend, stoop, and frequently lift 25 lb. without assistance and 50 lb. with assistance. Work in a hot and noisy environment. High integrity and solid work ethic. Strong leadership, communication, and interpersonal skills. Expected to work long hours during peak periods, evenings, and weekends. Having or obtaining a food safety and/or alcohol certification. Front of the house experience. Back of the house experience. Compensation Package Competitive salary, medical insurance, matching retirement plan, workplace balance, and dining privileges. #J-18808-Ljbffr
$155k - $199k
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$18 - $20 per hour
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$19.1 per hour
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