Cloud Operations Engineer

Cloud Operations Engineer II

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

About the Role: We are seeking a Cloud Operations Engineer II to join our team and take ownership of advanced operational support, automation, and optimization across cloud services. This role is designed for an experienced engineer who thrives in fast-paced environments, can resolve complex issues independently, and is ready to drive operational excellence.

Key Responsibilities:

• Provide advanced operational support for cloud-hosted services, ensuring high availability and performance.
• Develop and maintain automation frameworks to streamline deployments, monitoring, and incident response.
• Author and update runbooks and operational documentation to standardize processes and improve reliability.
• Build and manage dashboards and alerting systems to monitor utilization, performance, and health of distributed services.
• Collaborate with engineering and product teams to design scalable, resilient cloud solutions.
• Lead troubleshooting efforts for complex incidents, applying root cause analysis and long-term remediation.

Necessary Skills:

• Strong background in monitoring, tracing, and profiling distributed systems.
• Proficiency in scripting/programming languages such as Python, PowerShell, or C#.
• Familiarity with containerization and deployment standards (e.g., Docker, Octopus Deploy, semantic versioning).
• Hands-on experience with major cloud providers (Azure preferred), including PaaS services for compute, messaging, and data storage.
• Experience with observability tools such as Azure Application Insights or Datadog.
• Knowledge of lightweight container images (e.g., Alpine, distroless) and multi-version.NET deployments.
• Experience with CI/CD tools such as Azure DevOps or GitHub Actions for build, release, and automation tasks.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

Required Qualifications:

• Bachelor's degree in Engineering, Computer Science, or equivalent professional experience.
• 2+ years of experience in cloud operations or site reliability engineering.
• Excellent interpersonal and communication skills for effective collaboration across teams.
• Highly organized, detail-oriented, and able to meet deadlines in a fast-paced environment.

Per applicable state requirements, the annual pay range for this position ($85,500 - $117,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers. At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together. EOE/M/F/D/V *No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.