CDL Shuttle Driver - FedExForum ( Valid CDL with passenger endorsement required )

CDL Shuttle Driver

At Reimagined Parking, we believe great people drive great results. The CDL Shuttle Driver is responsible for the safe and efficient transportation of guests using a 25+ passenger van or commercial vehicle, while delivering exceptional customer service. This role requires prompt response to customer needs, professional communication, and a strong focus on safety and compliance with all federal, state, and local regulations. A valid CDL driver's license with (P) Passenger endorsement and successful completion of a background check are required for this role. The Shuttle Driver works collaboratively with team members, the Operations Manager, and Shift Supervisors to ensure service excellence and adherence to company standards.

Key Responsibilities

• Greet all guests in a friendly, professional manner upon arrival.
• Assist passengers with loading and unloading luggage as needed.
• Provide clear directions and respond to guest inquiries courteously.
• Proactively identify and assist guests in need of transportation services.
• Safely transport passengers along designated routes with scheduled pick-up and drop-off locations.
• Ensure proper use of safety equipment (seat belts, emergency kits, fire extinguishers, etc.)
• Plan and follow efficient routes using GPS or dispatch instructions
• Adjust routes based on traffic, weather, or operational needs
• Communicate delays or changes to dispatch or management promptly
• Meet delivery or transport schedules while maintaining safety
• Ensure proper parking and security of vehicle when not in use
• Operate shuttle vehicles in compliance with all traffic laws and company policies.
• Maintain a clean, organized, and safe vehicle at all times.
• Perform daily DOT vehicle inspections and report any safety concerns immediately.
• Report all accidents, incidents, or maintenance issues promptly to management.
• Ensure full compliance with DOT, state, and local regulations.
• Ensure all required permits, licenses, and certifications are valid and up to date
• Accurately track and record passenger counts and complete required daily/shift reports.
• Maintain professional communication with guests, clients, and team members at all times.

Skills, Knowledge and Expertise

• Excellent customer service and communication skills.
• Ability to interact professionally with a diverse range of guests.
• Strong situational awareness and problem-solving abilities.
• Ability to operate commercial vehicles requiring coordination and attention to detail.
• Ability to sit for extended periods and frequently enter/exit the vehicle.
• Ability to lift and carry items up to 50 lbs.

Requirements

• Must be at least 18 years of age
• Valid Commercial Driver's License (CDL) with Passenger Endorsement required
• Prior commercial or shuttle driving experience preferred
• Clean driving record in accordance with company standards
• Ability to work flexible schedules, including weekends and holidays
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E?Verify program to confirm employment eligibility.

Physical Demands

• Frequent standing, walking, and sitting for extended periods
• Ability to lift up to 50 lbs
• Frequent entering and exiting of vehicle

Working Conditions:

• Work performed both indoors and outdoors depending on location
• Exposure to varying weather conditions
• Fast-paced, customer-facing environment requiring attention to safety and service

Please note this job description is not designed to cover or contain an all?inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

• If this position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).