Senior OpenLAB CDS & Cloud Infra Analyst
TechDigital Group
Must Have's: • Agilent OpenLAB CDS 2.x Administration & Support Hands-on experience configuring, deploying, upgrading, validating, and troubleshooting Agilent OpenLAB CDS 2.x platforms, including instrument and software connectivity issues. • Infrastructure & Cloud Management (Microsoft/AWS) Strong experience with Microsoft and AWS infrastructure, including cloud resource provisioning, platform architecture support, AIC deployments, and system administration. • CSV/Validation & Regulated Environment Experience Proven experience in GxP-regulated environments with IQ/OQ documentation, test script authoring, and execution, UAT support, SDLC documentation, and chromatography system upgrades. The Senior Technical Analyst will be responsible for supporting configuration, build, validation, & release activities for the successful release of a global enterprise Agilent OpenLAB CDS 2.x platform (OL:CDS), supporting and managing lab deployment resources in Agilent Instrument Controllers (AIC) builds, deployments, & troubleshooting efforts, and oversight of post-release operational/support activities. Core responsibilities include:
- Assist technical lead with OL:CDS platform architecture design
- Request and configure AWS cloud resources for OL:CDS platform architecture and business work flow requirements
- Manage daily/weekly activities of the OL:CDS deployment resources
- Primary point of contact and technical support for the OL:CDS deployment resources (Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting)
- Coordination of activities with Client project core team to ensure AIC's are deployable according to lab migration plan
- Responsible for authoring/execution of all requirement test scripts and SDLC documentation is completed
- Interact with Client project core and extended teams, attending meetings as necessary.
- Direct experience with Microsoft & AWS products, services, infrastructure
- 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x platforms, including troubleshooting instrument & software connection issues
- Strong understanding of supporting chromatography data systems with 400+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP)
- Demonstrated supervisory experience of small teams
- Proven experience with upgrading chromatography data systems in a regulated environment
- Experience developing IQ/OQ test cases and supporting testers through UAT
- Excellent written and verbal communication skills — able to explain technical configuration decisions to both technical and non-technical audiences.
- Ability to travel to Rahway and/or West Point, as necessary, for on-site efforts
- Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions
- Previous experience using Confluence, JIRA, Xray/Vera, and ServiceNow are a plus.
Vacancy posted 2 days ago
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