Customer Service Representative

Full‑time Opportunity | 8‑hour shift (day) | Monday – Friday | Competitive Pay | $20‑$23 DOE What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs. Whether the mobility needs are simple, complex, or somewhere in‑between, National Seating and Mobility (NSM) provides 360‑degree Complex Mobility Solutions. The solutions may include customizing a power wheelchair, helping ensure independence and safety in the home, or servicing equipment to keep our clients moving. Our goal is to help our clients move through life. NSM is located in over 200 cities across North America and is consistently growing, offering meaningful opportunities to learn and grow. We are seeking mission‑driven team members who can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. Position Highlights Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. Order management, coordinating with branch staff, clients, clinicians, and caretakers. Assist in completion of work orders, including verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Perform a variety of data entry, clerical support tasks, assist with physical inventory, and accept delivery of goods when necessary. Qualifications High School Diploma or G.E.D. Communication proficiency Computer proficiency Organizational skills Customer/client focus Benefits Paid Time Off Company‑paid holidays Health, dental, vision, and life insurance 401(k) company match Tuition reimbursement and education assistance We are an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. #J-18808-Ljbffr