Field Service Technician - Tractors, Full Benefits

$26 - $32 per hour

Rural King

Overview

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Service

Responsibilities

The primary role of the Mobile Equipment Service Technician is to travel to customer or dealer locations, process work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes diesel-powered compact tractors from 24HP up to 78HP, as well as garden tractors, mowing equipment and other types of lawn and garden maintenance equipment. This position is also responsible for service parts ordering as well as filing warranty claims. This is a full-time, hourly position that will require travel. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. A valid driver's license and clean driving record are required. The candidate shall also possess good customer communication skills.

Provide high-quality off-site repair services on all work orders

Ensure the safe use of equipment & tools

Responsible for completing all warranty paperwork in a timely manner

Daily accurate documentation of work performed

Daily travel to customers or dealer locations

Maintain a clean and organized service vehicle

Responsible for special order parts for all work orders

Responsible for completing service work in a safe and timely manner

Use of computer systems to identify parts and troubleshoot systems

Read and understand operating manuals, blueprints and drawings

Provide a safe environment by keeping work areas clean & organized

Possess strong communications skills as customer interaction will be frequent and will include equipment sales support, and customer education skills.

Prepare daily updates of work completed, problems identified, and future schedule

Loading and unloading of customer machines for repair and delivery

Perform preventative maintenance and basic servicing of customer machines

May be required to cross train and perform other duties

Participate in the equipment sales process if needed

Ability to handle multiple priorities, organize workloads, and meet deadlines

Operate machinery and equipment such as gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, and multimeters

Will perform general office equipment use with repetitive wrist movements on keyboard

Ability to stand and/or walk for long periods of time

Walk up and down stairs multiple times per day

Verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Lift, push, and/or pull a minimum of 30 pounds repetitively

Use a ladder and/or pallet jack

Operate service truck/travel long distances

May be required to cross train and perform other duties
Qualifications

Expert mechanical abilities in small engine, diesel, and hydraulic systems, including professional experience servicing sub-compact and compact utility tractors at a tractor dealership

Ability to work independently without supervision.

Valid driver's license

Proficiency with Microsoft Office software

Ability to access and use the in-store computer, scanning system, and wireless handheld unit

Ability to participate in our online applicant and new hire onboarding process remotely

Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES

No

PHYSICAL REQUIREMENTS

Must be able to sit or stand for prolonged periods of time.

Must be able to lift, push or pull up to 65 pounds at times.

Must be able to repetitively lift, bend, carry and push

Must be able to access and navigate each department across facilities.

Must be able to verbally communicate effectively with others (in-person and via electronic devices).

Must have close visual acuity.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $26.00 - $32.00 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here .

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

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Vacancy posted 3 hours ago

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