UI/UX Researcher & Designer - Canada

At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Europe UK/Ireland in the 2026 Best in KLAS: Global Software (Non-US) report . As a UI/UX Researcher & Designer at Intelerad, you will play a meaningful role in shaping how clinicians and healthcare professionals interact with our medical imaging products. You will independently own research and design for one or more product areas, partnering with product managers, developers, and end users to turn complex clinical needs and business goals into intuitive, high-quality experiences, from early discovery through to successful release. You will bring a balanced skillset, grounding design decisions in rigorous user research, translating insight into compelling, usable interfaces, and helping raise the quality of UX practice across the team. Key Responsibilities Research - Independently plan and lead qualitative and quantitative UX research across the product lifecycle, using field studies, direct observation, interviews, workflow and task analysis, usability testing, and surveys to identify opportunities, validate assumptions, and shape product direction.

- Set research priorities and methodologies for your product area in partnership with product management; recruit participants and moderate sessions with clinicians and other end users. - Synthesize research data into personas, journey maps, and actionable insights, and translate findings into design and product recommendations that influence roadmap decisions. - Own and evolve our research repository so findings stay discoverable and continue to inform current and future work. Design - Lead the design of intuitive interfaces from concept to release, grounded in a strong understanding of user goals, clinical workflows, and product requirements, delivering screen layouts, interaction patterns, and UI elements that meet usability and business standards. - Own design work end-to-end: produce wireframes, storyboards, functional prototypes, and detailed specifications that clearly communicate intent to developers, QA, and technical writers. - Drive the creation and adoption of design standards that ensure consistency across the product suite, and guide developers through UI design decisions and trade-offs during implementation. Communication & Collaboration - Build trust with users through deep empathy, active listening, and strong facilitation, enabling a thorough understanding of their goals, workflows, and challenges. - Present design and research findings clearly to audiences ranging from engineers to product leadership, and lead design and research critique sessions to ensure alignment and quality. - Mentor and provide feedback to less experienced designers and researchers, sharing methods and best practices across the team. Qualifications & Experience - Bachelor's degree in Human-Computer Interaction (HCI), User Experience (UX) Design, Interaction Design, Human Factors / Ergonomics, Psychology, Graphic Design, or equivalent experience.