Customer Service Representative - State Farm Agent Team Member

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Benefits:

• SIMPLE IRA
• Paid time off
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Andrew Locke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. This is a hybrid sales + service role. You grow our agency through meaningful customer relations and acting as a liason between customer needs and agency departments. You improve the lives of our customer by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive sociable, and sales-minded professional, we are eager to have you on our team.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Make outbound calls daily.
• Provide information about insurance products and services.
• Assist customers with policy changes and billing questions.
• Handle customer inquiries and provide timely responses.
• Support new policy sales.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Coachable and motivated.
• Required to get Property & Casualty Insurance licensing as well as Life and Health.

Compensation: $35,000.00 - $45,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Celina and Gainesboro.
• I have been a State Farm agent since 2010.
• I am a proud graduate of Tennessee Tech University.
• We currently have 3 team members at our agency.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.