Service Manager
Lion Real Estate Group, LLC
Job Type
Full-time
- Lead and oversee all maintenance operations for a multifamily apartment community
- Manage and develop maintenance team members to ensure high-quality service and performance
- Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs
- Oversee apartment turns and make-ready schedules to support occupancy goals
- Ensure community systems, equipment, and amenities are maintained in excellent condition
- Manage vendor relationships, inventory, and maintenance budgets
- Maintain compliance with company policies, safety programs, and OSHA requirements
- Support capital improvement projects and property inspections
- Participate in on-call rotations and respond to maintenance emergencies as needed
- You'll lead a maintenance operation that directly impacts resident satisfaction and community success.
- You'll have the opportunity to mentor and develop maintenance technicians while building a high-performing team.
- You'll play a key role in property performance through preventive maintenance, unit turns, capital projects, and resident service.
- You'll be supported by regional leadership that values safety, accountability, and professional growth.
- Medical, Dental, and Vision Insurance
- Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
- 401(k) Retirement Savings Plan (6% Company Match)
- Paid Time Off:
- Vacation
- Sick Leave
- Bereavement Leave
- Holidays
- Paid Parental Leave
- Paid Volunteer Time Off
- Employee Assistance Program
- Rewards & Recognition
- Previous Service Manager, Lead Maintenance Technician, or Maintenance Supervisor experience
- Strong troubleshooting skills in HVAC, plumbing, electrical, appliances, and general maintenance
- EPA Certification required or ability to obtain as required by local regulations
- Proven leadership experience and ability to develop maintenance teams
- Strong organizational and time-management skills
- Commitment to resident service, safety, and quality workmanship
- Ability to thrive in a fast-paced environment
- Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)
The Ideal Candidate You're a hands-on leader who enjoys coaching others, solving complex maintenance challenges, and taking ownership of your community's physical condition. You understand that exceptional resident experiences start with exceptional maintenance service.
Vacancy posted 4 days ago
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