VP, Branch Manager - Maywood (Full-time)

Branch Manager II The Branch Manager II is a dynamic role, responsible for the growth of consumer and business customer relationships and the administration and daily operation of multiple retail branch offices (two or more) or a single branch with a qualifying deposit base and FTE count. This includes operations and risk management (ensuring adherence to internal controls), lending, product sales, customer service, performance management, and security and safety in accordance with the bank’s objectives. The Branch Manager II provides leadership to the branch team members, resulting in attainment of the branch objectives and goals and employee development. Objectives include maintaining, expanding, and developing internal and external customer relationships, individual account profitability, relationship profitability, deposit growth, retail, small business and commercial loan growth, non‑traditional product sales, and the cross‑selling of other financial products and services. Key Responsibilities Achieve all assigned goals; monitor all sales‑related goals for all branch team members and provide coaching as needed in sales skills and opportunity recognition. Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results. Manage and perform external sales calling program. Provide positive leadership, mentorship and inspire all branch team members to reach their full potential. Participate in professional leadership development courses and product/service training to ensure skills are maintained and strengthened. Ensure exceptional customer service is consistently delivered and exceeds expectations, validated via customer satisfaction surveys. Participate in local community events and membership in local organizations such as Rotary Club, Chamber of Commerce, etc. Work with Assistant Branch Managers to provide day‑to‑day direction to branch staff, ensuring compliance with policies, procedures and regulations. Carry out supervisory responsibilities, including interviewing, hiring, training, performance appraisals, and addressing employee complaints. Responsible for all risk management‑related issues concerning branches. Perform additional duties as required or assigned. Minimum Qualifications High School Diploma or GED 7 years Branch Manager experience in a sales and service environment Business development experience with strong community ties within the general area of branch locations Positive, client‑centric and service‑oriented attitude Clear communication of vision and removal of barriers for team success Proven ability to meet sales targets and production goals Excellent written and verbal communication skills Highly organized; ability to plan and complete multiple priorities with competing deadlines Knowledgeable of banking operational processes and how they relate to federal regulations and laws Ability to work a flexible schedule based on the needs of the business Ability to travel throughout the branch network Experience managing multiple or remote locations Preferred Qualifications Bachelor’s Degree – Business Administration or related field preferred. Licenses and/or Certificates Register as a mortgage loan originator with the NMLS prior to taking mortgage loan applications, negotiating or extending terms of a mortgage or other loan secured by a residence. Life and Health Licenses to support investment program (preferred) Travel Requirements May require travel between customer sites, provident offices, or branches. Working Conditions Lifting from 5 to 25 lbs. Prolonged sitting/standing Occasional bending or stooping (to retrieve coins from individual vault) Work mainly performed under general office conditions in a retail‑banking establishment Willingly and able to work required overtime and travel to other locations/branches Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed Noise levels usually moderate $61,600 - $88,000 annually Please note, the base pay actually offered may vary based upon the candidate’s skills and experience, job‑related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time‑off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including medical, dental and vision plans, flexible and health savings accounts, and a 401(k) retirement plan. In addition, the company provides disability insurance, an employee assistance program, and basic life insurance. Company‑sponsored tuition disbursement and loan repayment programs are also available. Voluntary benefits include supplemental life insurance, accident, critical illness, hospital indemnity and legal plans. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. #J-18808-Ljbffr Provident Bank