Dietetic Technician

Dietetic Technician

The Dietetic Technician is responsible for daily routines and functions in order to see that all patients receive meals in a timely fashion and the meals meet the physician's orders and patient preferences. The Dietetic Technician Level I is responsible for assisting in planning and implementing nutritional programs and services in the hospital.

**Position is considered Essential Personnel**

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Qualifications:

• High School diploma/GED plus two (2) years of experience in customer service required.
• Ideal candidate is team-oriented and has great customer service skills.
• Must be able to work during Inclement Weather.
• Must be able to work rotating Weekends and Holidays.
• Experience in a food service or patient care setting is preferred.

Responsibilities:

• Assists patients and ensures that patients receive meals and nourishment in accordance with current diet orders and food allergens.
• Proactively seeks patients' food orders for those who did not call the call center, may have difficulty speaking, hearing, or seeing, and those who may need language assistance.
• Takes food orders, promptly and accurately within the constraints of the diet order, at the bedside with iPads.
• Makes selections in the electronic meal selection on room service assist and house selection criteria.
• Updates and records patient information from the electronic medical record, corrects menu choices based on meal patterns, allergies, and patient preferences while alerting the Lead Room Service Ambassadors or Supervisors to any issues.
• Serves trays in a timely manner according to the departmental policies and procedures.
• Accurately identifies patient and appropriate tray by using two patient identifiers.
• Assesses and troubleshoots issues at the point of service that may impact patient satisfaction.
• Responds to patient requests by communicating with appropriate staff.
• Retrieves trays from assigned patient units after the patients have finished their meals.
• Prepares beverages following thickened policies when required.
• Stocks coolers, freezers, and dry storage items in the patient food area.
• Stores supplies and food according to department standards.
• Ensures FIFO, proper temperatures, and proper labeling standards are applied
• Follows cleaning checklist and maintains a clean and organized work area
• Greets customers in a courteous manner, identifying themselves by name and department, maintains eye contact, and offers assistance.
• Serves as a role model for other employees by modeling appropriate behaviors including taking initiative to cross-train and assist others, exhibiting flexibility, and maintaining a focus on customer service.
• Demonstrates integrity, compassion, respect, and a positive attitude to co- workers, patients, visitors, and UAMS staff regardless of race, gender, sexual orientation, ethnicity, religious belief, age, and/or disability.
• Performs other duties as assigned by management.

Qualifications Equivalencies:

Additional Information:

Physical Requirements

• standing: continuously
• sitting: never
• walking: frequently
• bending, crawling, crouching, kneeling, stooping, or reaching overhead: frequently
• lifting and carrying: 2650 lbs.
• pushing and pulling: 2650 lbs.
• using hands to touch, handle, or feel: continuously
• talking: continuously
• hearing: continuously
• tasting or smelling: occasionally
• reading, concentrating, and analytical thinking: continuously

Work Environment

• physical environment: inside medical environment
• noise level: loud

Hazards

• chemicals
• electrical
• fumes, gases, and odors
• heavy machinery

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title)

Optional Documents:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.