Key Holder

Job Description

Job Description

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.

A Key Holder needs to carry out a number of duties to excel at their job. These responsibilities include:

• Opening and closing the store every day
• Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
• Storing and protecting the security alarm codes, changing them when necessary
• Making sure that the store is always clean and properly organized
• Assisting store cashiers at peak periods
• Setting employee schedules
• Attending to customer requests or inquiries in the store
• Filling in for the store manager when required

Required Qualifications:

• 1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
• Ability to work independently and with a team
• Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
• Demonstrated timeliness.