Organizational Change Management (OCM) Specialist

Job Title: Organizational Change Management (OCM) Specialist

Job Location: Austin, TX (Hybrid)

Duration: 12+ Months Contract with possibility to extension

Job Description:

• Have experience in gathering business requirements for large projects
• Work independently in a diverse team environment with on-site and remote team members.
• Have strong written, verbal, and interpersonal communication skills.
• Have knowledge of project management methodologies.
• Have experience with large-scale ERP or enterprise system implementations in a coordination or change management capacity.
• Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
• Have experience with change management coordination across a large, geographically distributed stakeholder population.
• Have experience supporting UAT, Train-the-Trainer, or End User Training coordination activities for a major system implementation.

Candidate Skills and Qualifications:

Years

Required/Preferred

Experience

8

Required

Experience in organizational change management, including direct experience designing and executing stakeholder engagement plans, readiness assessments, and agency communications for large-scale technology implementations or enterprise system transitions.

5

Required

Extensive experience executing project-level change strategies, including the measurement of change readiness and long-term sustainability.

5

Required

Experience designing and conducting Business Readiness Assessments for large-scale technology transitions, including establishing baselines and producing executive-level readiness reports across a multi-agency population.

5

Required

Experience leading and managing a change management team or coordination staff in a senior or lead capacity, including directing work, setting priorities, and ensuring quality of deliverables across the engagement.

5

Required

Experience developing executive-level communications and governance frameworks for complex, multi-stakeholder technology transitions.

5

Required

Experience applying structured change management frameworks, such as Prosci ADKAR, ACMP CCMP, or equivalent, to support adoption and readiness outcomes on large-scale ERP or statewide system implementations.

5

Required

Experience managing structured activities across multiple concurrent workstreams, including tracking participation and engagement data, producing status and readiness reports, escalating risks, preparing pre-milestone summaries for project leadership.

5

Preferred

Direct experience working within or supporting Texas state government is strongly preferred.

5

Preferred

Functional experience with CGI Advantage software, or equivalent application.

5

Preferred

Experience with Client’s legacy Statewide Financial Systems production support activities

2

Preferred

Prosci certification, Certified Change Management Professional (CCMP), or Change Management Advanced Practitioner (CMAP) credential