Customer Service Representative

Job Description

Job Description

The Customer Service Representative plays a vital role in delivering exceptional in-person support to customers. Reporting to the Operations team, this position focuses on effective communication to resolve customer inquiries and ensure a positive experience. Occasional travel may be required to support operational needs.

Responsibilities

• Provide in-person customer support and assistance
• Communicate clearly and professionally with customers
• Address and resolve customer issues promptly
• Collaborate with the Operations team to improve service processes
• Participate in occasional travel to support customer service operations

Preferred Qualifications

• Entry-level experience in customer service