Business Systems Analyst

Business Systems Analyst

Location: Durham, North Carolina (Partial Remote)

Role Overview

The Business Systems Analyst will elicit, document, and track requirements for changes to business processes, policies, information, and information systems. This role involves developing requirements for departmental and corporate projects, collaborating with project teams to maintain solution scope, and supporting business readiness activities.

Key Responsibilities

• Elicit, document, and track requirements for changes to business processes, policies, information, and information systems for intermediate-level business problems.
• Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements.
• Communicate and validate requirements with stakeholders and identified SMEs.
• Collaborate with project teams to adhere to solution scope and maintain requirements traceability.
• Support and execute business readiness activities including the communication plan to support changes to technology, processes, and people.
• Develop new procedures, specifications for system changes, or recommendations for product and/or process changes.
• Design customer feedback mechanisms, analyze results, and create plans to address weaknesses.
• Develop and maintain reporting tools to measure business area performance and ensure data integrity.
• Use industry-standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, and business process mapping.
• Perform peer reviews of work from less experienced analysts as needed.

Required Qualifications

Education: A Bachelor's degree or advanced degree is required. In lieu of a degree, five years of experience in a related field is acceptable.

Experience: Three or more years of experience in a related field is required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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