Operations Associate (Contract)

Operations Associate (Contract) We are looking for a dedicated individual who thrives on challenges and can showcase their efficiency, a sense of ownership and responsibility as well as organizational and time management skills for an Associate position in the Plan Administration Team. This is a 3 month contract position from July to September 2026 with opportunity for extension based on business needs. Application Deadline: June 01, 2026 Department: Plan Administration Employment Type: Fixed Term Contract Location: Mississauga, Ontario Workplace type: Fully remote Compensation: $20.00 - $20.75 / hour Reporting To: Allison To Challenges To Be Met Fulfil incoming customer requests including withdrawals, RESP transfers, and other subscriber and beneficiary changes accurately and within established service standards Ensure all transactions are processed according to ESDC, CRA and RQ regulations Administer and maintain contracts according to operational and regulatory standards by ensuring adherence to Operational SOPs Provide SME expertise / UAT assistance in such projects as Statement of Account, Annual Tax Filing, and other system enhancements Provide timely feedback for process improvements and SOP updates Other tasks and duties assigned by the Manager Who We Are Looking For You might be a good fit if you have… Minimum of 1-2 years of administrative experience preferably in the financial services industry Strong knowledge of registered products and mutual funds operations is an asset Aptitude for numbers, attention to detail and excellent investigative skills with the proven ability to proactively identify a problem and a solution Excellent interpersonal skills, conflict resolution skills to determine win-win solutions and outcome. Excellent written and verbal communication skills (English). Ability to quickly adapt to change, multitask with proven organizational and time management skills Ability to work in a fast-paced environment and meet deadlines while adhering to service standards Flexibility to work a schedule as demanded by the needs of the business as well as overtime at peak periods Security and privacy focused with the ability to maintain strict confidentiality Constantly strive to improve processes Working knowledge of Microsoft Office products Undergraduate diploma or degree preferred Don't meet every single requirement? That's okay. We encourage you to apply anyway. We believe in investing in potential and supporting our team members as they grow into their roles. If this opportunity excites you, but your experience doesn't align perfectly, we still want to hear from you. About Embark Student Corp. Not All Fintechs Are Created Equal — Embark on Something Bigger At Embark, we're redefining what it means to be a fintech with purpose. Our mission is simple but powerful: help more Canadians achieve their education goals. Through our innovative digital platform for RESPs, we've eliminated the red tape and complexity of traditional banking. Now, families can open an RESP, manage their investments, and unlock government grants—all from home, in minutes. We don't just talk about impact—we deliver it. Over the past 60 years, we've reinvested over $60 million into scholarships and supported more than 850,000 students in pursuing post-secondary education. Joining Embark means more than building your career—it means building Canada's future generation. If you're driven by purpose, inspired by innovation, and ready to make a difference, we'd love to meet you. We are continuously evolving how we work, and we want you to join us on our journey. Let's help Canadians dream bigger—and achieve more. Apply Now Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest EMBARK