Lead CX/UX Research Consultant, AI-Enabled Experiences
Jobtailor
Responsibilities Provide strategic-level research leadership for AI-enabled products within Financial & Corporate Compliance (FCC). Ensure customer and user experience insights inform product strategy, design, and delivery. Work in partnership with Product, Engineering, Data Science, and Design teams to deliver AI-driven solutions. Collaborate with Leaders in Product Management, UX Design, and Engineering to define user experience research strategy. Lead planning and execution of user research initiatives. Ensure Product teams gain a deep understanding of user needs, behaviors, and motivations. Requirements At least 10 years of relevant research experience. Significant experience working with senior clients, stakeholders, and developers. Experience in affecting large culture change that drives business performance. Exceptional communication and presentation skills. Experience working in a Lean/Agile development environment. Excellent time and project management skills. Some experience in Finance and compliance domain knowledge. Some experience working with organizational change management.Bachelor's degree or University degree; Master's degree a plus. #J-18808-Ljbffr Jobtailor
Vacancy posted 3 days ago
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