Pet Wellness Associate

Job Description

Job Description

Benefits:

• Employee discounts
• Paid time off
• Free uniforms
• Opportunity for advancement
• Training & development

About the Role:
Pet Evolution Cooper City is looking for a passionate and energetic Pet Wellness Associate to join our growing team in Cooper City, FL! If you love animals and want to turn that passion into a rewarding career, this is the opportunity for you. Come be part of a team dedicated to keeping pets happy, healthy, and looking their best.

Responsibilities:

• Greet every pet owner and their furry companions and provide exceptional customer service
• Efficiently and accurately handling point-of-sale responsibilities, encompassing sales, returns, appointment scheduling, and daily reconciliations.
• Educate customers on pet wellness products, nutrition, and healthy lifestyle choices
• Maintain a clean, safe, and welcoming store environment for pets and people
• Process sales transactions and assist customers on the retail floor
• Restock shelves and manage pet product inventory
• Build lasting relationships with pet owners through knowledgeable, friendly service
• Completing additional responsibilities as assigned by supervisors in a cheerful and efficient manner.
• Offering support to customers by aiding them in transferring their merchandise to their vehicles.
• Encouraging and successfully selling Good Life Membership to our customers.
• Offering courteous and accurate responses when answering phone calls and providing information.
• Embracing ongoing self-improvement by learning about pets, pet products, and services through avenues like classes, reading, on-the-job training, and other resources.
• Keeping abreast of sales promotions, contests, and corporate objectives to stay aligned with company goals.
• Completing additional responsibilities as assigned by supervisors in a cheerful and efficient manner.

Requirements:

• Genuine love and enthusiasm for animals of all kinds
• Previous experience in pet care, retail, or customer service preferred
• Strong communication and interpersonal skills
• Ability to handle pets safely and confidently in a retail environment
• Reliable, punctual, and a team-oriented attitude
• Basic knowledge of pet nutrition, wellness, or grooming is a plus, willingness and ability to learn new concepts and communicate to customers is required
• Ability to stand for extended periods and lift up to 40 lbs

About Us:
Pet Evolution is a premium pet grooming and retail franchise dedicated to providing top-tier wellness products and grooming services for beloved pets. Our customers trust us because we treat every pet like family, offering personalized care and expert guidance. Our team members thrive in a fun, pet-friendly workplace where their passion for animals is celebrated every single day.