Head of Customer Service Strategy & AI
Hearst Communications, Inc.
Hearst Communications, Inc. is seeking a Customer Service Strategy and AI Manager in Des Moines, IA. This full-time position involves overseeing the U.S. Customer Service team, managing service level agreements, and leading AI initiatives to improve efficiency. Ideal candidates should have a Bachelor's Degree, strong operational leadership skills, and over five years of management experience. Benefits include medical, dental, vision plans, and a 401(k) retirement saving plan. #J-18808-Ljbffr Hearst Communications, Inc.
Vacancy posted 2 days ago
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