Shop Service Technician III - CAT Rentals

Primary Job Role Conduct all assigned work safely, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. Wear proper personal protective equipment. Maintain a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications. Attend and successfully complete required technician training classes. Diagnose and perform designated repairs on customer or company‑owned equipment, including mechanical, electrical, hydraulic troubleshooting, maintenance and repairs. Work in the assigned area in a neat and orderly fashion, constantly seeking ways to improve methods, work area, and safety standards. Research repair needs and order parts as needed. Complete required documentation utilizing appropriate software to document repairs performed on equipment and accounting for repair times. Approach work positively and maintain conduct supportive of the work team; contribute to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Assist with maintaining proper facility appearance and shop conditions by following contamination control guidelines, housekeeping, and performing other general maintenance duties. Perform other duties as assigned. Essential Job Competencies Safety: fully support, encourage, and follow safe work behavior, and consider safety paramount. Job Specific Skills: demonstrate required depth and mastery of knowledge and skill, and effective application of that knowledge to resolve job related challenges. Communication: use active listening, convey information clearly, use feedback to verify communication, keep relevant parties informed and avoid surprises. Takes Initiative: take appropriate action to resolve issues without direction, seek perspectives, make timely decisions, and facilitate change when necessary. Results Oriented: strong sense of urgency, focus, use efficient methods, adjust schedules to achieve results without sacrificing quality. Confidence and Drive: confident, willing to take independent positions, approach challenging tasks with "can‑do" attitude, drive projects to completion. Adaptability: adapt to changing business needs, recover quickly from setbacks, find alternative ways to reach goals, open to new ways of doing things. Credibility: responsible, reliable, trustworthy, maintain commitments, respect confidentiality, honest, punctual and follows instructions. Personal Development: take responsibility for learning and development, seek growth opportunities actively. Education and Experience High School diploma or GED. 1‑2 years experience. Completed all required training curriculum to be designated a Tech III. Ability to comprehend written material and communicate orally and in writing with employees and customers. Not Required But Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products, and relevant dealer software programs. Updating of Knowledge Job requirements frequently change requiring re‑training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving: requires problem solving ability; established examples or guidance may not always be available. Creativity: requires some creativity to generate solutions or improve effectiveness within well‑established boundaries. Autonomy: the job is regularly monitored; assignments allow discretion in decision making and setting priorities within parameters. Working Environment Stress Load: occasional exposure to stress (less than 20% of the time). Workload: fluctuation; job frequently involves changes in priorities, complexity, or quantity of work. Work Schedule: typically performed during regular business hours with occasional requirements to work nights, holidays, and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies, or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility; may work independently or as a member of a team. Physical Demands Climbing – Occasional (up to 3 hours/day) Balancing – Occasional (up to 3 hours/day) Stooping – Occasional (up to 3 hours/day) Kneeling – Frequent (3‑6 hours/day) Crouching – Frequent (3‑6 hours/day) Crawling – Frequent (3‑6 hours/day) Reaching – Frequent (3‑6 hours/day) Standing – Constantly (6‑8 hours/day) Sitting – Frequent (3‑6 hours/day) Walking – Frequent (3‑6 hours/day) Feeling – Occasional (up to 3 hours/day) Fingering – Frequent (3‑6 hours/day) Grasping – Frequent (3‑6 hours/day) Repetitive Motion – Frequent (3‑6 hours/day) Talking – Constantly (6‑8 hours/day) Hearing – Constantly (6‑8 hours/day) Pushing (max 25 lbs) – Frequent (3‑6 hours/day) Pulling (max 25 lbs) – Frequent (3‑6 hours/day) Lifting (max 25 lbs) – Frequent (3‑6 hours/day) Pushing (26‑50 lbs) – Occasional (up to 3 hours/day) Pulling (26‑50 lbs) – Occasional (up to 3 hours/day) Lifting (26‑50 lbs) – Occasional (up to 3 hours/day) Pushing (over 50 lbs) – Occasional (up to 3 hours/day) Pulling (over 50 lbs) – Occasional (up to 3 hours/day) Lifting (over 50 lbs) – Occasional (up to 3 hours/day) Environmental Conditions Inside conditions – Protection from weather but not necessarily from temperature change. Outside environmental conditions – No effective protection from weather. Extreme cold – Temperatures below 32 °F for periods of more than one hour. Extreme heat – Temperatures above 100 °F for periods of more than one hour. Noise – Sufficient to cause the worker to shout to be heard. Vibration – Exposure to oscillating movements of the extremities or whole body. Hazards – Variety of physical conditions (e.g., proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals). Atmospheric conditions – Fumes, odors, dust, mists, gases or poor ventilation. Oils – Air and/or skin exposure to oils and cutting fluids. Air particulates / contaminants – Worker required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr Ring Power Cat